Posted: 5/31/2011Provided by Citysearch -
Terrible experience. Our attendant did not seem to know what he was doing. The booth broke down for a large amount of time. When it was working, the images were severely crooked and blurry. Approximate downtime 90 minutes 5 Hours = 300 minutes Percentage of time down: 30% Total separate images: 325 Blurry images: 106 Percentage of total images blurry: 32% Severely crooked images: 213 Percentage of severely crooked images: 66% To be fair, we spoke with customer service after the event. They did refund a significant portion. It took quite a bit of back and forth though to finally come to an agreement. But, again, to be be fair, they did issue a partial refund. However, I guess it's still left a bad taste in our mouths since it was our wedding day. I feel like the whole thing could have been prevented. I'd recommend avoiding them. Even if everything works the way it's supposed to... it's a really cheap and crummy setup. It looks like someone got a low quality camera and setup a sheet.