My name is Sid. My wife Gloria and had gone to three different companies looking for a panel piece of cabinetry for the side of the dishwasher. All the quotes we recieved we really high for this one piece. Then we went into Lou's shop Granite to go. He gave us a quote. my first though was that is was too much. Lou then suggested that he come out and see exactly what I need just to be sure. when he came by he looked around for a little bit and noticed some pretty severe water damage. None of the other estimaters seemed to notice this! He asked us why we didn't get the insurance company involved. I told him that we had dropped it because we couldn't afford it anymore. Lou and his company came in and fixed everything for my wife and I. The painting of the walls, the cabinet, floors, and even the piece I originally came for. He did it all for free. He asked me not to tell anyone about his kindness, but a deed like this should not go unoticed. It's good to know there are still kind people out there watching out for us senior citizens.
I was getting bids for my cabinets and granite, My friend told me to go to see Lou at granite to go. So I called him up, and he gave me a quick quote over the phone. I was only in town for two days, He came in on a sunday to help me design my kitchen. There normally closed on Sunday. I told him the price he gave me on the phone was to high!! So he showed me how to stay on budget, and we did. So we went ahead and ordered the cabinets through them. I was going to Install the cabinets myself. The cabinets came in on time And I picked them up, and took them to St. George Utah. Being that I have never done this before I had problems. I called up Lou and said its not fitting. He drove all the way out to St George, to show me What I was doing wrong. He brought his tools, took 6 hours of his time on Monday, Presidents day to help me out. Did not ask for a Dime. I offered Him money for his time he would not take it. NOW THAT'S CUSTOMER SERVICE Anthony and Julia Thank you Granite to go
Wonderful experience. Starting with Mike who was very professional and helpful. He was able and willing to answer all our questions during the buying process and continuing throughout the transformation project process. Had occasion to visit the GT showroom and once again was delightfully surprised to meet Jan. She continued our positive experience with GT by being very professional, helpful and willing to assist as needed. Then our measurement/template process, Carlos once again demonstrated the GT values we had experienced. Next was our install (2 day process), Javier and Baltazar were our installers. They were professional, polite and extremely hard workers. Demonstrating their experience and artisan abilities, they did a beautiful job. Anyone who chooses to have a GT project would be lucky to have these two as part of your install team. The compliments from friends and family continue. GT has proved to be a good value and refreshing experience. Thanks to all!