My review of this shop is with mixed feelings. Their wide-open spaces allow for a huge number of bolts, patterns & samples, and they offer a 20% discount on fabrics containing the color ofthe month. I'd rate that part of the shop with 5-star. However, after being in the shop 2 times recently, I was quite disappointed in the atmosphere (it seemed cold, even with the beautiful fabrics & samples all around) & the lack of friendliness from the staff. There was no smiling face greeting you at the door, no one to offer assistance, and their method of cutting fabric 1 fabric at a time, rather than stack a few up & make 1 cut, was too timeconsuming for this busy shopper. If you're looking for a shop full of inspiration and fabrics galore, this shop is a 5-star. If you're looking for a fun & friendly shop, this one would be a 2-star.
I like the size of the store and the fact that it's open on sunday's. I'm happy to say that they have had such a turn around in regards to cutomer service. I'm so happy when I go in the store now. The staff is friendly and greets you right away and ask's if there is any questions they might be able to answer. Thank you so much for your attention to cutomer service concerns
So this is the shop that was on W. Charleston Blvd? I went to one on Charleston last Dec while visiting with a sister who flew in from Ohio and the store as gone. There was NO SIGN as to what happened.