I live in Las Vegas and have been flying RC for about 6 years now. I had always taken my business to a couple of local hobby shops and made some purchases online when I could not find things locally. The primary shop I went to was locally owned and operated, and it was not a chain or corporate store but it got sold last year because the owner wanted to retire after 17 years. I gave most all of my business to them over the years and was sad to see the change in ownership because now their customer service is nonexistent. As we all know RC products can be purchased just about anywhere online and some things locally. The difference we want is customer service and that one on one interaction with someone that is just as passionate about the hobby as we are. I was beginning to think Las Vegas had lost that type of hobby store until I stumbled onto Friendly Hobbies… I called the store and was promptly greeted by Tyler; he was very helpful and polite. He handed me over to Steve and I could tell immediately that he had a passion for the hobby just like me! He was very helpful and I could tell he truly wanted to help me with whatever I needed. I did not get the feeling that I was bothering him like I get at some of the other hobby shops in town. When I made it into the store I found that not only was Tyler very polite in person as well, but Steve and his brother Bryan were a couple of very nice guys. The store seemed a bit small in size compared to others and had limited product offerings but they made up for that with an excitement for introducing a new customer to their store and products. In the last few months their inventory has increased dramatically and they are constantly looking into what customers want and need so that they can begin to stock those items as well. New and exciting things are on the shelf every single day! They also listen to customers input regarding products and services that are needed in the community and look at what they can do to possibly fulfill those needs. Whenever I call the store everyone shows a true passion and concern in assisting me with what I am looking for. If I am looking for something they do not have in stock they order it for me and have it in a matter of a few days and a lot of the time it’s here the very next day! I have made several purchases from Friendly Hobbies now and will continue to take my business to them because of the passion for the hobby and customer service they have. Steve and Bryan have not been in the hobby shop business for long but they started out the right way and that is with “GREAT CUSTOMER SERVICE”. Make sure to stop in and see them you will not be disappointed :-) Also be sure to take a spin in their mini hangar while you are there! Don in Vegas
My Mother and Dad's anniversary was last week, and even though my father pasted away many years ago, I wanted to give her a gardenia corsage just like the one she wore 66 years ago when she married my father... I wanted it as soon as possible, and I called several flower shops in my neighborhood. Although they would order them for me, they didn't really seem interested, since it was a small order, and they all said it would be at least a week before they could get them for me... I needed them as soon as possible, so I decided to make one last call to The Tiger Lily, even though they were not as convenient to my home... I spoke to Michele, who was so helpful, and actually seemed interested in helping me. Before she ordered the gardenias, she took the time to call their other locations, just to see if any of them might have some in stock... Michele understood how important it for me to get something so special for my Mom, and she was able to get them for me in TWO DAYS !!! I have never seen my Mom so moved over flowers before, and you know you've done something right when you can bring tears to your Mom's eyes... They must have been the freshest flowers imaginable, because they are over a week old now, and they are still beautiful, still floating in a crystal bowl next to my Mom's chair, and still filling our entire home with their incredible perfume. I should have just called The Tiger Lily first, and I would have saved myself a lot of time and frustration. I don't often order flowers, but The Tiger Lily created my wedding flowers several years ago, and they were to most beautiful flowers I had ever seen... They not only made my incredible bouquet, but they also decorated my wedding cake, including the topper, my toasting glasses, my cake knife/server, and the entire table.... The cake table was the focal point of my reception, and I didn't see the finished product, until I walked into the reception with my guests right behind me....I can't tell you how pleased I was to find that the flowers not only beautiful, but arranged with such care, and obvious pride. The Tiger Lily will be the only florist I call from now on... <Mrs.G.Palmer
Awesome Everything For Nearly Every Artistic Need!! Blick has the best prices in Las Vegas for almost all art supplies, I've called several places to compare prices. Their staff is polite, very nice/friendly, knowledgable, & always very helpful in every aspect you may need. The last several years (especially while I was in art school) I've spent many hours in several art supply stores all over Vegas & D. Blick has the BEST selection, variety, service, & prices by far, no other store comes close to being nearly as great as this art supply store. I'm financially poor & make all kinds of different art like painting (acrylic, water color, gouache, oils, etc.), fashion design, sculptures, drawing, writing (has best pens & prices), & a variety of other types of art. Having barely any money & an addiction to art I've had to hunt a LOT yet almost always end up buying whatever I need here. Off the top of my head, only things I can think of they don't have that I use are mainly clothing (Hancock's is my favorite for making clothes), chain-mail, & wood-work supplies. I LOVE D. BLICK!!! Keep up all the greatness I love about this store. GREAT JOB!!!! :-) - Note: YP won't let me write full name of store claiming "profanity"