We were given Mark's name by a friend's parents who had bought a house through him. They spoke so highly of him that we contacted him immediately. After one phone conversation with him we knew that we had the good fortune of having a great agent that knew the ins and outs of foreclosures and short sales and explained them both in detail. He absolutely works for you in finding the right home. In fact he goes above and beyond what you would expect in a Realtor. This was the sixth house we’ve bought and no other Realtor we’ve worked with came close in comparison to Mark. We met him one time after our initial contact over the phone. In that one meeting with him, he knew exactly what we were looking for. He listened to our comments in each house we saw. From that point on, we were doing everything long distance. Mark went and took pictures for us and gave us his honest opinion on all houses that we asked him to look at for us; and we had quite a few. When we finally found the house that jumped off the computer screen at us, we had Mark go look at it and take pictures. His response after going to see the house was so amazing that he seemed as excited as us. We trusted his judgment explicitly and bought the house sight unseen. He even went back and videotaped it for us, not just the house, but the drive into the neighborhood as well. When our offer was accepted by the bank he recommended that we try and see the house in person before proceeding any further. We did and the house was even better than we imagined. Once the sale was finalized, Mark took care of getting the few minor repairs done, the house painted, utilities turned on, picked up mail box keys and got everything ready to turn the house over to the property management division to rent it out for us until we move down there. We would not hesitate to recommend Mark to anyone and in fact we already have. Mark seems more like a friend than a Realtor. -- Dianne and Ray Harrison (purchased short sale home)
My husband a I were loosing our home about four years ago and needed a place that was in a safe neighborhood, but not too expensive. We were definitely not looking forward to renting an apartment if we didn't have to. What luck to have found our place online and within 3 days we had everything we needed to move in! I can't tell you what a relief it was to have that stress gone! Over these last few years of working with all the ladies in the office, I have to say, they do not fit the description that I just read. I have dealt with at least 6 different people, depending on what needed to be done (home repairs, inspections, renewal of leases, etc.), and no matter who I've talked to they take care of everything quickly and are always kind. Most recently, our AC unit went out. I called in and spoke with Diane who was extremely helpful and who set us up with an AC company That came out the same day (within 4 hours). They replaced a part that got the unit up and running again immediately. A bit later, something different went wrong with it and I called back to let her know, but it was after hours. Laura (the owner) spoke with me on the spot, 2 hours after they were closed and she should have been off the clock, and immediately got us an appointment for the company to come back out. They were back to our house right away and everything is now running great! This is not the first time we have had such great service and we know it will not be the last. Thank you ladies for working with us and for always doing the right thing even if it means time away from your families to take care of ours!
Real Peoperty Management has managed my two Las Vegas properties for 3 years. I have been extremely pleased with the response to my requests and rapid corrections to issues. I am an absentee owner living out of the country .. I deal with the many great folks via email primarily and occasionaly can speak to them on the phone. They have marketed and rented my properties for me from afar. They take care of cleaning, repairing, bringing the properties back to marketable quickly and at a reasonable cost. Crediting rents to my accounts has worked perfectly along with an exceptional website with all the info I need. A very very specail shout out to Sendy and Jordan for coming through for me on many occasions. They are professional, extremely nice to deal with and always fix the issues rapidly. I also have had excellent interactions with Tod the owner. He is very hands on and takes care of business for me. Can't recommend this company highly enough. I have seen a few not stellar reviews on them and I just figure that the problems were with them not the company. I have had a great relationship with them and appreciate all they do.