Finally-- a local company we can trust!! Called M&K yesterday to check on my AC outside unit (compressor) cause 1 of the unit's fan was not spinning. Linda who answered the call was extremely helpful--gave me an honest quote and a sort of diagnostics over the phone. Company sent George wh worked on the outside unit under the heat of the sun. Very prompt, knowledgeable, professional. Note that 1 of the AC units inside the house was just repaired (motor and blade) by a friend and we were still cheking the integrity of the unit. Want to mention that the day before, I called One Hour Air Conditioning who charged me $99 for a guy to tell me I need to replace the furnace!! Guess what, we fixed the furnace with $200. So I wanted the compressors to be working as well and was worried the outside units (compressors) were not working right. M&K/George checked the unit, changed the compresitor? cause it was weak and charged me less than what i thought it would be!! And he even took time to check the inside and outside units--the temperature, gauges, etc. He even explained what to do while waiting for the motor to be replaced. Alright--as soon as he left the other unit which was working just fine stopped working-- I thought maybe he tripped on some electrical stuff. Spent the whole nite worrying--did I make him work on the unit that was working?? So I called M&K and left a message. A Mike called me back and he listened to my concerns and confusions about the units and offered to send George back to check. Decided that I'll wait until the furnace and motor gets fixed. Got that done today-- both ACs are working!! The unit outside that stopped working--it;s spinning now. The one that George worked on I havent seen it spin but with the great ustomer service I got and the honesty with pricing, etc, I am comfortable to call M&K for another service check just to make sure. I have a 15 year old house---with the way things are-- I am just glad I dont have to replace the furnaces yet--like what I told the One Hour guy--look I have home warranty insurance and am not looking to buying a new one!! I guess this is the first thing you hear from other companies. With M&K-- they dont try to sell you stuff!! You call for repair and you get the service!! I can truly say I am very satisfied with M&K-- will use them again, and I am just glad there is a local company that can be trusted. BTW-- I usually dont have time to even write reviews but I think when a good service is done--it has to be recommended. Thanks M&K.
4404 Sandhorse CtLas Vegas, NV 89130
From Business: CRSN is a home improvement and property maintenance company that takes pride in PROFESSIONAL SERVICE and QUALITY CRAFTSMANSHIP, that is why all of our work is 100% …
4324 W Charleston BlvdLas Vegas, NV 89102
From Business: Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and relia…
Our dealing with the Cooling Company begin in March of 2012 for maintenance on our cooling and heating system and the fact that the A/C was not as cold as it used to be. It just has not worked right for the past 2 years. The technician they sent out was clean cut and seemed knowledgeable. We have lived in Green Valley for the past 25 years. We have been in our present home for 7 years. We had a few other A/C companies out for service and some minor work and a compressor unit replacement. When the guy from the Cooling company came out in March we were Shocked to learn someone from one of the other companies left the side panel off of the unit in the attic. That caused a major problem by sucking in tons of hot air into the system making the unit work harder to cool the house. This guy was awesome. We then decided to purchase a yearly maintenance contract. The worst thing that could happen in the hottest part of the year happened this month. Starting July 3, 2013 when the temperature was a record 117, our A/C started blowing hot air that afternoon. One of their techs came out within an hour of our call. We take care of my Mom who is bed ridden and on oxygen. We also have three parrots. So it was very important to get the A/C back up and running quickly. The problem was we had a Freon leak. The tech worked on the unit for 2 or 3 hours. He could not find the leak. He managed to get the unit to work enough to get us through the night. He returned the next day. He and another tech spent 4 or 5 hours trying to find the leak on the 4th of July. The person i think is the owner named Wellington came out to help. It was a very tough leak to find. They could not fix it. They once again did their magic to get us through the night. Wellington was back on the 3rd morning. He worked on the unit for about 7 hours. Wellington is an old school person who did not ever give up. He was relentless and focused on finding the leak. During this whole ordeal, the Cooling Company NEVER came up with any excuses or tried to sell us parts or charge us for anything because we had the maintenance contract. He finally found the leak around seven o'clock on July 5th. We were back to normal that night thanks to Wellingtons perseverance, dedication and work ethics. We will never have anyone but The Cooling Company touch our A/C system ever again. We recommend them to everyone. Thank you to everyone at The Cooling Company. Rhonda K. Henderson Nevada
After ARS screwed up two appointments, I decided to do some research on which AC company to deal with. M and K by far had by far, the best customer ratings! Arrived early which I though was a major plus! Couldn't understand most of what he said, but that didn't truly bother me. Then he didn't know how to remove the largest ladder from his truck, even after trying to help him for about 15 minutes. First and second impressions were not good. After calling M and K about my concerns, I was told he was new to the company but had a ton of experience! Finally, he removed the ladder from the truck! I had to help him move the ladder from the truck to the side of my house, which I didn't mind doing! I also had to help him position the ladder to where it didn't hit one of my windows. Once the ladder was in place, he proceeded to climb the ladder and stayed up on my roof for about 30 to 45 minutes. I told him that my AC fan blades were making some noise, which he corrected. He told me that the fan blades were hitting the grate, which he spent time to correct the problem. Not once, besides fixing the fan blades hitting the grate, did he tell me what he did to make my AC more efficient! While writing my bill, he asked me if my filters were clean? The only time he came into my house was when the AC didn't turn on right away when he first arrived! While other AC companies were only charging $59 for the summer check up, I decided to go with M and K with their $107.50 minus the $25 coupon because of everything I read from other past customers ratings! All I want is to make my 15 year old AC to work at it's best to save me some money! On April 25, 2011, I received a full refund in the mail with a apology for sending out a new tech on his first day on the job! To me, this showed a lot of class for a business to admit they did something wrong!!! If I had a choice, I would have wanted them to send out another more experienced tech to thoroughly check out my 15 year old AC unit instead! After reading all the rave reviews on yp.com about M and K, my ultimate goal was to find a reputable and reliable AC repair company to sign a service contract and possibly buy a new a more efficient AC unit in the near future! Raised my star rating from two to three stars. Paul