Jack Key Kia was the best dealership I had visited on my long quest for a Kia Soul ! with Premium package. They went above and beyond to meet my needs. I originally had come on a Sunday when they were closed to briefly view their inventory. David Shortridge was working on his day off so he was able to show me some of the Souls. I could not say enough good things about him and my encounter with Jack Key Kia. He was definitely a blessing!! He showed me the Souls and answered all my question informatively and genuinely! I knew exactly what I wanted and they unfortunetly did not have it in their inventory because the Kia Soul !s were hard to come by, let alone an ! with premium package. David promised to find one that fit my all my wants. He did that and more!! I am beyond thankful to Jack Key Kia and for David! Also I found Joseph Ananis very friendly. He had excellent customer service skills. He went with me on my test drive of the car and sat with me while we waited on financing. He has good conversation and people skills! All in all if you are looking for a Kia I would highly recommend Jack Key kia, as previously stated the whole staff went above and beyond for me. They also always remained very friendly and genuine the whole time. I will definitely be a loyal customer and refer others to Jack Key Kia!
My wife and I were traveling from Phoenix back to Texas, and pulling a 5th wheel with my Ram 2500 Diesel, and I got a DEF Check System message. It said that with 5 miles left I would shutdown to 5 mph. I was about 120 miles from Las Cruces, NM. My wife found Lithia Dodge and called them. The service manager said to bring it in. I was down to about 49 miles when we got to the dealership at 5:30 pm. Ron, a salesman, directed me to the Service Center, and Mark, the Senior mechanic came out and immediately started to work on the problem as soon as we arrived. After about 30 minutes and working past 6 pm the problem as solved using Wifi technology and sent on our way without a charge! Many thanks to these people and this dealership. They are to be commended for helping us out what could have been a bad jam at sunset! Thanks so much, Jim and Diane Ball, Springtown, TX
I just recently bought a 2013 Dodge Dart. The buying process went very quick and painless. Lithia Dodge is the first place I stopped to test drive some cars. Everyone was very nice and helpful. I wasn't being pushed into trying any type of car. Mike and Patrick were very patient with me while I test drove many cars and some of them more than once while I tried to pick the perfect one for me. I stopped at a few other dealers to try some other cars to narrow down my search and very quickly went back to Lithia Dodge after some very rude and uninterested sales people tried to pressure me into particular cars at the other dealerships in Las Cruces. I would suggest to everyone that is looking for a new or used car to go to Lithia Dodge first, because you won't want to bother going any where else after that!!!