I just purchased an engagement ring from Alex after being recommended by a family member. I am a paranoid and frugal shopper however everything from start to finish was great. He walked me through the entire process of diamond shopping. He really made everything simple in such a nervous purchase. I told him I was going to shop other jewelers which he encouraged and even gave me the GIA certificate to take to other jewelers. One of his competitors said flat out they would lose money at the price he was selling this diamond for. The level of customer service and everything that he includes in the purchase of the diamond was outstanding. He also made me feel comfortable when he explained his methodology to me about his business and it makes perfect sense. Quote "I would rather make a small amount of money on each sale and have a customer for life, because then its a win win. Making a small amount of money on each transaction over a customers life time and gaining a couple of referrals, is worth much more then making a large amount one time."
Jamie Lynn in Jamestown, NY I recently flew to Tampa from New York State and purchased a beautiful engagement ring from Alex and Ehab at Alexis Diamond House. I have friends that live in Clearwater that spoke very highly of them. I live in a small town with limited choices for jewelers. Chain stores in the mall and thats about it. I was so impressed with the customer service I received from Ehab. He spent several hours with me on the phone and in person picking the perfect loose stone and setting. I did my homework. The ring I purchased from Ehab, would have been several thousand dollars more in my town. My girlfriend cried, shook, jumped up and down and said yes. That says it all. It was worth the flight and i will be going to Diamond and Jewelry brokers in the future. Thanks Alex and Ehab!!! God Bless
Alexis Diamond House is second to none when it comes to service and quality merchandise. When it came time to propose to my now Fiance', I knew that ADH was where I wanted to go. From the moment I walked in they made me feel like I was part of the family and they were helping me pull off the surprise of a lifetime. I knew I wanted certain things in the engagement ring and they didn't try to push more expensive rings nor rings with different characteristics so that they would make more money. They truly helped me find the perfect ring and my Fiance' was blown away. I can't thank ADH for making my special day just that; special. Don't spend your money anywhere else, because you will always feel like you placed second. Go to ADH so you can feel like you won. -Richard B. (Orlando FL)