Live customer service at this location is excellent. I was debating on whether to get the latest ipad or a kindle fire and Alex from their computer dept. was outstanding! He was able to provide me with the pros and cons for each device; he even went as far as to show me some of the features--through their in-store display. Another young lady by the name of Clarissa was very helpful when it came to pre-ordering information in the game dept. she was able to explain everything in a timely manner and even asked if I had any questions at the end. Overall their customer service was excellent. Not to mention they have people greet you right when you walk in! It's a very lively experience they'll offer to assist you as soon as you walk in--yet not in a pushy manner. Usually I have to bring my daughter along because she's more in tune with the latest technology but when I come to this Best Buy I feel like I'm in good and cable hands. Thank you for the service!
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They are the most nice kind people. They work with you hands down the best by far in Laredo.They work with you on everything all you need to do is be honest with them. Even now that I'm moved to the RGV area I want to rent a tv form them. You all need to stop by.