I recently took my vehicle to Rowleys in Lapeer for my vehicle to be serviced. My first impression as I walked in the door was not a good one. The first thing that I noticed was the worker in the corner at the front desk with his head down trying to sleep. I thought, oh ...moregreat, what am I doing here. Then this extremely friendly , polite gentelman addressed me. Stating his name was Josh ,with a big smile, and made my experience a much better one. He talked to mr very profesional and only made me feel like he cared! Not only did he take care of the front desk ,he also seemed to look over and manage all the workers that were in the shop. I felt like the job was being done right because of Josh. I myself work with the public and dont very often run across people that work that well with customers. He made my experience a good one!view less
The guys at Rowleys are Great. My family and I use them often. Recently my son's girlfriend from out of state had an issue with her car. John Jill took AWESOME care of her and made sure her car was ready and safe to make the long trip back home. They are people who CARE!
Very pleased with this business. Shane and his employee were very professional and provided great service with friendly attitudes!