More Info
We Fix it Right the First Time!
- General Info
- Fine Tune Auto Service, located in Lansing, IL, offers same day service on most repairs. We are a complete auto repair shop, so we fix everything! We are a family owned and operated business and we offer friendly, courteous customer service. All repairs are backed by our 2 year/24,000 mile parts and labor warranty. Call us today!
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- BBB Rating
- Brands
- Acdelco, Acura, American Racing, Audi, B&m, Bendix, Bmw, Borgwarner, Bosch, Chrysler, Dodge, Ford, Gmc, Honda, Hyundai, Jaguar, Jeep, Kia, Land Rover, Lexus, Mazda, Mercedes-benz, Mercury, Mini, Mitsubishi, Nissan, Oldsmobile, Pontiac, Porsche, Saab, Saturn, Scion, Subaru, Tesla, Toyota, Volkswagen, Volvo
- Payment method
- financing available, paypal, visa, mastercard, amex, cash, debit, discover
- Other Link
- Categories
- Other Information
Parking: Free
Wheelchair Accessible: Yes
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Reviews
05/15/2015
There is NO way that the positive GOOGLE reviews were not written by the shop. IF you want to be scammed and conned, then this is your place to go. This place is not BBB Accredited, and they have a "D+" rating on BBB.
They wanted 2x what everyone else wanted for an alternator repair, and when I asked them about it at the front desk, they brought me back away from the other customers I guess so they would not be influenced by what I was saying.
On another car, they charged me almost $200 to "fix" a trans hose fitting that fell off. They didn't use fittings, they used (4) 10 cent hose clamps and added a couple quarts of fluid. I guess using actual fittings was beyond their level of "expertise".
Well, that repair, which was supposed to be warrantied, flew apart on the highway. Trans fluid all over the engine and the outside of the car. They did tow it back to the shop at their expense, but then the scamming started again in earnest. They "claimed" that there must be too much pressure in the hoses, and that is why their hose clamp repair failed. I was charged almost $200 more for "better" hoses, and almost $500 in labor...to take off the front end. (For reference, I had that front end taken off, AND painted for $300 at another shop) I was also charged $40 for "shop supplies". I guess that means "rags".
Since their initial repair failed, I insisted that they detail the car and get the trans fluid off. Their idea of a "detail" is someone wiping the car down with a rag. Needless to say, trans fluid is still everywhere.
They took no precaution getting in and out of my car also...there were some really heavy duty scuff/dirt/scratch marks on the door threshold trim.
Con artists AND clueless AND reckless. Not a good combination.
01/04/2012
First off took my car to some else they could not find the problem. then my son said why don"t you take it to my friend Jason they were in the service together. They found the problem on my VW .Mike the Master Mecanic their is excellent on trouble shooting.electrical. Between Jason &Mike their is NOTHING they cannot fix. I highly recomend Fine Tuning Automotive
07/06/2010
Thank goodness I found this shop! Had taken my car to two other shops because my car kept dieing out. Spent tons of money at those shops on repairs that still did not fix the problem and was finally told after all of my time and attempted repairs that it would be best to just replace the engine! Decided to give Fine Tune a try as they were recommended by a friend. They looked at my car, told me that it didn't need an engine or any of the other new parts that were thrown at the repair. Just needed an inexpensive part and minor adjustment. Runs better now than ever. Thank you Fine Tune! You have a customer for life.
Details
Phone: (708) 418-0535
Address: 17546 Chicago Ave, Lansing, IL 60438
Website: https://www.finetuneauto.com
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