I'm not sure what kind of expectations Claudia G. has of a pediatric dentist, but let me tell you something...clearly she hasn't been out there much. We LOVED Dr. Shaw and would recommend her to anyone without hesititation. I have 3 boys ages 4,5,&6 and they are, to say the least, a force to be reckoned with especially when they're all together. I've been to several different dentists and Dr. Shaw is the first to handle my 3 boys simultaneously with ease and patience and with a fun and super positive demeanor. She was so sweet and made sure to make all of my boys comfortable with the process. When my oldest started to get nervous and challenging, instead of getting short and stern (like other Docs we've had), she and her staff went as far as to show my oldest each and every tool that would be used during the cleaning and explain how they would be used. They reassured him that he wouldn't feel any pain and he really responded to them. He is a very cautious type A personality and has a major fear of any kind of doctor. She was the first dentist to be able to put him at ease and make him feel relaxed. She actually sang to him throughout the entire cleaning and it seemed to really help him feel relaxed. She has a great demeanor with children which is what I've found lacking in most "pediatric" dentists. You can tell the Dr. Shaw really loves kids and has a passion for what she does. During the visit she called me over to point out a few things with their cleaning and with their x-rays that I needed to take note of, which is way more than any other dentist has offered. I really like the fact that my husband and i were welcomed in the back during x-rays and during the cleaning, many dentists don't allow parents to be with their kids during the cleaning and my kids have definitely had a hard time dealing with that in the past, so kuddos for the "parents allowed" policy. She gave me lots of good up to date information about how to care for their teeth based on studies she has researched, and explained why she used some of the techniques and advice she gives. Again...I really hope you give Dr. Shaw a chance, as an experienced parent who's had several other dentists I can say without hesitation that she is to date the best we've had and we will stay with Dr. Shaw till she won't see us anymore!.
3315 W 12th StHouston, TX 77008
Update: I have been bringing my children to this Dentist for three years. I love everything about this dentist office. I was taken aback when I was called because my children have missed their appointment today. I explained their dad is the one that scheduled off to take them and he had an emergency surgery an aneurysm was removed from his head. Dell who is normally very kind proceeded to then say "okay well I have been told that your children will have to find a different provider". I then called back to find out if I can receive their medical records and Dell stated it is a law that they can only be sent to the new provider. She was rude and seemed irritated by my request. I was confused and asked again she seemed upset and transferred me to the Office Manager Margaret. Margaret was pleasant and explained what the process was and agreed to have those things sent over to me. It is unfortunate that this decision was made, because Dr. Lewis and her staff are excellent. The way this situation was handled was unprofessional.
The staff is the friendliest I ever seen! Everyone that came in contact with my son (very shy and nervous little boy) they treated so nicely even got him to take x-rays which he didn't want to do without me holding his hand. Made him feel comfortable to lay down to the cleaning. And engaged him like he was their friend. The last time I took him I forgot to confirm the appointment and they gave my appointment away. But they saw him anyway in 15 minutes! And still they played around with him so he would be nervous. Dr. Foster joked around and was nice. She gave me extra information on dental care for my infant son even. I love it here!