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Smilebuilderz

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Business Details

11

years

in Business

Smilebuilderz
Hours:

Regular Hours

General Info:
If you have ever felt anxiety about going to the dentist, we, at Smilebuilderz, in in Lancaster PA, can help you to overcome your apprehension because we offer a high standard of care from our team of well trained and educated dentists, oral surgeon, hygienists, assistants and concierge staff to our comfortable and calming patient friendly environment. We believe we can help you reinvent your view of dental care because Smilebuilderz is not just your conventional dental office. Our mission is to provide the highest quality of dental care in a convenient and comfortable environment. We have an in-house team of dental professionals and the most advanced tools and technology so that everything you could possibly need during for your dental care is in one location. Smilebuilderz, in in Lancaster PA, offers the benefits of having all of your options under one roof: extensively trained general dentists, an oral surgeon, orthodontist, periodontist, an endodontist, and a highly skilled team of hygienists and assistants to ensure the best possible care. An added benefit of having one extensive team handle your entire dental experience is that your records will always be under one roof which means more convenient and better care for you and your family. Are you a busy parent, the parent of a school age children, or a business professional? Our accommodating hours and appointment times will be beneficial for you and your family. At Smilebuilderz, we are available for early morning, evening or weekend appointments ' whatever time is most convenient for your busy schedule. We are accountable to you and guarantee our work. Our specialists are all extensively trained and stand behind their work one hundred percent. However, should you ever experience a problem with any dental care you have received from Smilebulderz, we will gladly get to work at solving the problem and, then, do everything in our power to ensure you experience no further problems. We invite you to experience, at Smilebuilderz, in in Lancaster PA, a higher quality of dental care. Offering specialized care and a personal approach, we will always strive, every day, to see what we can do to further enhance your dental experience.
Extra Phones:

Phone: (717) 393-3500

Fax: (717) 481-7655

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Payment method:
mastercard, visa
AKA:

Torres Joseph Dentist

Torres, Joseph, DDS

Joseph Torres

Smilebuilderz LLC

Joseph Berretone Jr

Categories:
Dentists, Dental Equipment & Supplies, Dental Labs, Prosthodontists & Denture Centers
Other Information:

Insurance: Delta Dental PPO, Delta Dental Premier

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Reviews

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Posted: 4/8/2016

Overall
Expertise
Facility
Professionalism

If I could give zero stars that still wouldn't be low enough. It has been FIVE months and they still can't get my partial to fit. Apparently my case is "difficult". They have taken so many impressions and once again I went tonight and it still does not fit! And the dentist I see is going on maternity leave so I need to be switched to a different dentist. This will be the 3rd dentist I will have seen now. I learned that my first dentist was no longer there WHEN I GOT TO THE OFFICE THE MORNING OF MY SURGERY!The customer service is terrible and I feel as if I'm just a number to them. I am 27 years old and I have to take my teeth out to eat which is so embarrassing when I am at a lunch meeting at work. I am a professional and the way I am being treated is barbaric. I do not understand how incompetent one office can be. The office blames the lab and the lab blames the office. While all long I am the one that has been suffering. Save yourselves the aggrevation and santity and go elsewhere!

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Posted: 7/5/2015

Overall

Horrible experience. Multiple issues with their crowns resulting in many teeth having to be removed. Spent thousands already and need implants. Incorrect diagnosis from the start. Would not recommend or trust this company.

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Posted: 12/4/2014

Overall
stay far away if you value your health

This place is filthy, unprofessional,dangerous to your health. I came down with a staff infection in first visit. This place has so many major issues. Be prepared to be treated like cattle. I'll go back to seeing a real dentist office.this place should be reported

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Posted: 7/27/2013

Overall

I am a Senior Citizen and after years of Dental neglect it took an emergency on a Sunday to get me to Smilebuilderz.
It was the best thing I ever did.
Dr. Anthony Skiados and his assistant Lauren Palm came to my rescue. They and the rest of their team are Amazing including Adam..
They are all compassionate and caring to my situation and after a while I relaxed and I knew I was in good hands. I am so happy I can truly Smile again and my experience was a great one......I am highly recommending SMILEBUILDERZ to everyone.

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Posted: 5/14/2013

Overall

I just have to say that I have never, ever had a better experience at the dentist than I have had in my last two visit with you at Smile Builderz. You guys have an amazing, caring and extremely efficient team. Dr. Eagle, thank for removing all that destructive silver from my mouth. And thank you for putting my comfort absolutely first to preform the repair of 12 cavities.. Just have to say, that massage chair is the bomb, and I love having my own TV with remote in my room. You have made the atmosphere as comfortable as you possible could. :) Right down to the fashionable sunglasses to keep that bright light out of my face...all I can say is your extremely thoughtful. Alyssa, my teeth look perfect and brand new with the natural looking fillings. You are awesome!! And Jess, you are just sunshine in any room, and my smile is white again because of your diligence in deep cleaning them!! Also Jess, Thank you for the wonderful warm comforter for me when I was cold. 3 1/2 hours per visit over the last week...all I can do to thank you for your time with me..and to respect all your hard work is to promise to Brush, Floss, And visit you all on a regular basis. To top off my complete satisfaction with Smile Builders, I certainly can't forget those at the front desk, the ones who keep the patients moving...and treat us like we are all cared about...Steve Turpin and Riley, YOU ARE AWESOME! Builderz runs so smoothly, because of you and all your team at the front desks. Your teams beautiful smiles and warm greetings to calm, greet and comfort nervous people like me, who were ONCE terrified of the dentist, will keep people coming for the best care possible. I truly appreciate each and everyone of you. Thank you all for caring for me and my smile. It took me 15 years to nearly destroy it... It has literally been rebuilt in just two visits, thanks to all of you!!! YOU ARE AWESOME!!

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Updated: 5/9/2013
Overall

Wow after reading what everyone has to say its kinda of scary to even think about going to smilebuilderz. I am so sorry to read all the wrongs that was done to each and everyone of you. The only bad thing that happened to me I had an appointment for 1:10 pm and they sent me a text saying it was at 4:10 I am so glad i called cause they were closed at 4 pm but they fixed it right away.
I heard about smilebuilderz from my niece and a good friend they had nothing but good things to say about them so I made an appointment for my youngest son he needed one very badly. (Broken tooth at the gum from a different dentist. who broke it doing a root canal.) Smilebuilderz were very kind and helpful I explain everything to them and I asked question. They gave me lots of information, and did not get upset with me for asking so many things. So I decided to make myself an appointment. The dentist was great. She too explained everything too me about the health of my teeth. I have not seen a dentist in almost five years cause of the way other dentist have treated me. Going here I feel like I am heard and my question are answered and I am not put down and I dont feel rushed. I have made more appointment for myself and both of my sons. As of this time I do not have anything bad to say about them. I am new I am sure there maybe sometime when I feel like I was mistreated to but till that day I am happy to find a dentist that will listen to me thanks smilebuilderz

Helpful?(1)Flag

Posted: 3/8/2013

Overall
Worst place to work and get dental work

Too overstaffed, the human resource ladies are rude. When I worked there 5 months ago, didnt sterilize instruments properly. Unsanitary place and some of the doctors don't even get all the decay out of your teeth! Just saying my experience.

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Posted: 2/7/2013

Overall

This place is a joke!! I had an emergancy on Monday, called their Urgent Care and told them that my face was swollen and in pain, it was 7pm they closed at 8pm. I was told that they stop seeing pt's at 7pm because they close at 8pm. LOL!! WOW!! So I had to go to an actual Urgent Care and was at least able to start antibiotics, told them what SmileBuilderz told me and they laughed, and appologized for their unprofessionalism. I contacted as many Dentists in my area and non were able to see me asap, so I broke down and went to SmileBuilderz. I was rushed in making a decision and was given the incorrect bill amount. The Dentist decided not to give me stronger antibiotics as I was on them for 24 hours. I called Weds to see if I could be on something, and spoke to multiple people, and repeated myself over and over again to different people. Just rediculous. I finally get a call back saying that a Dr called in my prescription. I asked what the Dr prescribed, and it was the SAME meds I have been on, get this... PLUS AN EXTRA PAIN MED THAT I DID NOT REQUEST!! Seriously??!! I spoke to a Lauren and she was the only person with empathy, and tried to get a prescription that was not what I was already on.. Needless to say I didn't hear back from her. I called today which is now Thursday to cancell my furture appts, and it was her that answered the phone. Again, very empathetic, very nice, but she knew.. I was done with this place. It really set me off when they prescribed me the same exact meds I was on, PLUS a pain med that I didn't request, I told them I ONLY needed a stronger antibiotic... Anyway... good luck to anyone who dares to conduct business with these people..THEY ARE A FACTORY...

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Posted: 1/9/2013

Overall

Was very fortunate to get in on the weekend. Very pleasent staff and outstanding facility. Thank you for taking care of my toothache on a Sunday

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Smilebuilderz

1685 Crown AveLancasterPA 17601

(717) 481-7645

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Smilebuilderz

1685 Crown AveLancasterPA 17601

(717) 481-7645

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