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(717) 399-0100
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Property Management.
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West End
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CE
Cindy E.

03/22/2019

Overall
Expertise
Professionalism

I been with Rick for 6 years and cant say nothing but good things about him, when ever i had a maintenance issue it was done in a timely manner, not to mention he gave me a chance with one of his property's knowing my past and i appreciate that! Thanks again Rick i will continue to recommend you to future client's.

WH
William H.

08/08/2018

Overall

I rented an apt from him 12/1/17. I was very sick when I rented it and got even sicker from the black mold in the apt. There was one window in the living room which was out completely. The repair man refused to fix it till spring and there was a minimum 1/2 gap around the doors. I refused to pay rent, he got a judgement from the DJ for $1602.75 and reported a debt of $2485 to the credit bureau.

JD
Julie D.

07/23/2018

Overall
Expertise
Professionalism

I have had the great privilege to work with Rick Wennerstrom for the past 15+ years. I am a realtor and help people buy homes but not everyone wants to buy a house at this time, and not everyone can, for many different reasons. Without question, I have personally witnessed Mr. Wennerstrom's honesty, integrity & professionalism throughout our many years working together. Rick is ALWAYS fair. I have seen him go the extra mile time and again to help someone who could not otherwise have a home. Be honest with Rick even when you may have a difficult 'story' to tell, and Rick will do everything possible to help you as he believes we all deserve a second chance. His properties are in move-in condition at lease-signing. He and his team have a good system in place to handle all maintenance & emergency issues 24/7. I am proud to associate myself with Rick Wennerstrom's Property Management Company. My clients thank me for referring them to Rick Wennerstrom.

GY
Gigi Y.

07/16/2018

Overall
Expertise
Professionalism

Rick is an absolute nightmare to simply get ahold of. I called this business for almost 2 weeks and left countless messages before I got a mediocre answer. I had to call other people in the office to speak to someone other than an answering machine. The employee I finally spoke to told me he would put me in contact with him, never came through. When I finally got to speak to the elusive Rick, he promised to forward me information but never came through. I would never consider doing business with him. Zero professionalism. Zero customer service.

PB
Peggy B.

06/29/2018

Overall

Rick is a snake he will lie straight to ur face. He takes advantage of honest ppl who pay there rent on time. All of the property that he manages seem to be in horrible conditions. He doesn’t care about the Tenants he just cares about the money. I truly recommend if ur going to rent from Rick that you make sure u ask for the owners info as well. He will not contact the owners to make any repairs. He is the true definition of a slum landlord .

TM
Ted M.

06/07/2018

Overall
Expertise

They are so unprofessional but yet they deny you because of past credit card bills. Well, let me tell you. The son is a complete jerk. He got smart with me and hung up on me as I was trying to tell him the place was a dump and needed work before he denies anyone else needing a home. Don't even go here because these people are horrible!

EB
Ebonie B.

07/18/2017

Overall
Professionalism

Say what you will about Rick, but I've had nothing but good experiences with him. I've been a tenant of his property for just about 3 years and every time I've had a problem I'll email him and someone is at my house to correct the situation the next day. I emailed him last night that my septic tank had backed up, the septic tank truck was here by the time I woke up this morning. It's a mutual respect, I pay my rent on time every month (never been late) and he does his part!!! My sister rents from him also and she's always raved about him as well!

CA
Cassie A.

05/30/2017

Overall
Expertise
Professionalism

He is very unprofessional. First the bottom room wasn't done on time when we moved in and we weren't told until we called after we showed up to move it. Second, it took forever for to get those repairs finished and call us back. Third, I called and reported that we were having an issue with the well (which turned out there was an issue with the electric) and took 48 hours to call us back and then another 24 hours to get someone out to fix so we were without water for 3 days. The final straw was the septic needed to be pumped and we called and he said that we were lying, that the septic was just pumped before we moved in. We call a friend who owned a septic company to take a look and he even said it needed to be pumped. Rick refused. So we left as we couldn't live without being able to use a toilet. We gave 30 days notice. He then proceeded to try to sue us by saying we broke the lease. It was dismissed by the judge when we showed the notarized letter and receipt signed by one of his secretaries. The owner then fired him after we brought the septic issue to his attention.

AM
Amy M.

10/07/2014

Overall
Doesn't even deserve one star

Rick is an unprofessional, rude, and lying jerk. He handles matters with less compassion than the grinch and with as much class as a spoiled rotten child. He will not address issues the first time they are mentioned. Wen he does address an issue he makes it out to be the tenant's fault and yells in your face. All he cares about is money and he sees each tenant as just another paycheck, rather than as a human being.

vortex10

07/21/2014

Overall
Soulless Person

Rick is by far the most rude "professional" that I've encountered. I am the emergency contacts for one if his tenants, and when I received a voicemail about an issue with the apartments electricity, he was more concerned about the refrigerator than the tenants well being. When I called him to ask about his message, he said " I've had the pleasant experience- I mean unpleasant- of walking in on someone dead in my apartment". This man is truly heartless, cares only about taking your money, and is absolutely useless when you go to him for help.

andrea.kellon

03/18/2014

Overall
doesnt desetve any stars

Rick is a jerk. Slow on repairs. Smart add on phone, never looking out for you. Left me without heat when I'm unable to meet the service person, he wont meet them to fix my hear IN THE WINTER. I am looking for a lawyer.

kad17603

09/05/2013

Overall
Stay Away!

Rick is a fat grumpy old man with no heart, soul, or people skills. The "renovations" he does on his properties are below mediocre! He is a hot head who will ruin your life if he decides he doesn't like you and ruin your landlord history! The secretary is rude as well! Avoid them at all costs, save yourself the suffering.

Details

Phone: (717) 399-0100

Address: 844 Columbia Ave, Lancaster, PA 17603

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