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Majestic Pools Inc

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Business Details

49

years

in Business

BBB Rating:
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Western New York's Largest Spa & Hot Tub Display !Our Walden Ave. location features our complete line of in-ground pools, pool accessories, pool pumps, pool filters, and two full size display in-ground pools. At our Transit Rd. location, you can see our complete line of spas, spa accessories, above-ground pools and pool accessories.
Extra Phones:

Phone: (585) 684-1033

Phone: (716) 684-1033

Sponsored Links
Services/Products:
  • Pool Equipment
Brands:
Heaters, National, Nature2, hayward, patio, polaris, polaris cleaners
Payment method:
all major credit cards, amex, check, debit, diners club, discover, financing available, master card, visa
AKA:

Majestic Pools & Spas

Categories:
Spas & Hot Tubs, Swimming Pool Dealers, Swimming Pool Equipment & Supplies, Swimming Pool Construction, Spas & Hot Tubs-Wholesale & Manufacturers, Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Patio & Outdoor Furniture

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Reviews

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Posted: 5/11/2016

Overall
Selection
Service

I'm really shocked to see the bad reviews here. George and his son come out to my house in Boston every year to both open and close my pool. They do an excellent job. I really appreciate them and with their superior knowledge they have quickly resolved any issues that I've had over the years.

Helpful?Flag

Posted: 8/15/2015

Overall

I wish I could give them negative stars. Yes they are cheap but you get what you pay for. Rude customer service, poorl organization, canceled appointments and they did a crappy job. I would rather pay more and get better service. And they could careless when you tell them your concerns. I regret having them open my pool for me.

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Posted: 7/31/2015

Overall

These guys are lucky they got one star it should be a negative. Run around since the begining. Finally when they did put the pool in they left our yard trashed and refuse to landscape or fill in trenches. They claim someone else must have did. Called us a lier. They also left all their trash in our back yard and told us it was our problem. Never again. We will have someone else maintain it. Please before you think of an inground pool do your homework and don't get burned like we did.

Helpful?Flag

Posted: 6/2/2015

Overall

Worst company I have ever dealt with. Cancel every appointment or no show. Do terrible work when they do show up(made a small patch job to liner larger, broke my valve handle on pool lines and didn't tell me, dumped old filter sand all over my yard and patio, didn't fold pool cover when opened just threw it in the corner of the yard ). 3 weeks to install my new filter last year, and 3 cancellations on opening my pool this year. I will never use them again, they are the absolute worst!!!

Helpful?Flag
Updated: 6/2/2015
Overall

Horrible place to deal with. From the install to the openings and closing and any service call in between, by far one one worst companies to deal with. Run around and blown appointments are the norm here. Horrible, horrible, horrible place to deal with. Choose a different pool company or be prepared for rising blood pressure. I am 40 years old and have never written a bad review, that's how much I can't stand this place.

Helpful?(1)Flag
Updated: 6/2/2015
Overall

Awful Service. Recently came to them about a spa pump part I needed. Man on the phone was extremely rude and had extremely poor customer service. Never took the time to listen to what I was saying and rushed me off the phone. I will never offer their services to anyone I know.

Helpful?(1)Flag
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Majestic Pools Inc

4370 Walden AveLancasterNY 14086

(716) 684-8526

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Majestic Pools Inc

4370 Walden AveLancasterNY 14086

(716) 684-8526

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