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5464 Genesee Street, Lancaster, NY 14086
Buffalo Niagara Falls Premier Limousine Service
Sedan, Limousines, Vans, SUV's, Limobuses, Mini buses, MotorCoaches
Buffalo - Niagara Falls Premier Limousine Service. Sedans, Limousines, Vans, LimoBuses, Suv limos, Mini Coaches for any Occasion. Serving the airports of Buffalo, Jamestown, Toronto & Rochester. Don't go with the rest go with the best Giorgio's
Lincoln / Ford / MCI
Limousine Bus Taxi Operators of Upstate NY (President)
National Limousine Association
Taxi, Limousine Paratransit Association
New York State Business Travel Association (Board Member) Chapter of GBTA
Niagara Frontier Tourism Task Force (Board Member)
Depew /Lancater Chamber Association
Buffalo Niagara Travel Partners
Worst ever! Two days prior to my daughters wedding we had to find a new Limo because Giorgio's did not respond to a letter I had sent confirming a time change weeks prior to the wedding. They did find their way to the bank to cash my check.
This was unfortunate situation, the client sent there contract back to us with no changes, then waited until two days prior to there wedding date to contact us. We call two weeks prior to confirm the times with our customers, when we called her we only received her voice mail, so we left a message for her. She then waited until two days prior to her event date to contact us, then proceeded to blame us for her failure to make the changes in the appropriates time frame. (I know when I got married I new the ceremony time 6 months prior as we had to have it printed on the invitations) She said it was our problem and that she could make changes when she wanted, we informed her that someone reserved part of the new time slot she wanted. When we couldn’t accommodate it, we contacted local companies we work with to assist us, but none where available. We also offered another vehicle we had (non-limousine) to provide the service, but the client didn’t want that. We did everything we could to take care of them, as we understand the importance our customers are to us. Also they never canceled the vehicle, so that’s why we sent it to them (they made the driver sit outside and didn’t us the car). We have been providing service to this region for over 28 years and have come up with a system so we don’t have situations like this, but from time to time when people fail to read a contract, or wait until it’s too late, situations like this one can happen. Then it’s the business that gets throw under the bus for doing nothing wrong.
I had flown into buffalo after a 6 hour delay and the company I reserved out of Niagara Falls didn't even answer there phone, but when I call Giorgio's they where able to get a car to the airport ASAP. The driver was great and the car very clean. We where there on business and will use them for all our future trips, we fully advise you to use this company
Giorgio's Limousine they are the best, we needed a car last minute ( another company overbooked) and they took care of us . They sent a reallly nice car and a fun driver. Use them, Use them, Use them!!
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