I had a major issue with one of the stylists at this salon. So much so, I went to the Better Business Bureau to complain. The salon owner Vivien was absolutely amazing in the resolution process. She listened to me, validated me, and offered to fix my hair. Not only did she resolve this free of cost, she even worked on a Saturday (a day she doesn't normally work) to accommodate my schedule. She was not only extremely friendly and knowledgable, she genuinely cares about both her stylists and the satisfaction of her customers. After the initial incident I thought I would never recommend the salon or the stylist, but today I made an appointment with Vivien in 8 weeks for a touch up. That's how good she is. She made me feel so beautiful, handled my hair well, and gave me an awesome color and cut. I'm so incredibly grateful for her professionalism and genuine care for her customers. Small businesses with owners like this deserve to thrive!! I may not have had a good experience the first time around, but I will keep my business there knowing that the owner cares so much about her customers. It was an awesome experience, I already can't wait to go back :). Thank you so much Vivien!!!
One day I went to Rite-Aid to grab some stuff and saw Expo Nails and decided to give it another try. (I went there once before but didn't like the previous owner because of her attitude and the services). I was glad to find out that the new owner was very polite and actually cared about his customers. They have remodeled the place recently and it looks nice, bright and clean. I got my feet, my eyebrows done and a pink-and-white fullset. My pedicure was awesome. The owner himself asked me if the water was good enough to my liking and even checked on the water in my spa himself to make sure it was good. A girl named Lynn did my pedicure and she did a very good and thorough job. And when it was all done, she hooked me up with a beautiful design that she came up with on my 2 big toes. I couldn't be happier with my eyebrows and my new fullset. Overall, I like the friendly environment and the people who work there. Their services are excellent and best of all it's very close to my house. I highly recommend this place. Give it a shot and you'll know what I mean.
Once you have your nails done here you will never want to go anywhere else. Truly professional work! Finally, I found a great nail salon in the AV after looking for years. The ladies that work here are just lovely. AND GUESS WHAT you actually pay what you're quoted. I've been going there now for 3 months and i've paid the same amount for the same work each visit. They don't nickle and dime you to tears. The shop is new, beautiful and very clean. Looking at the beautiful shop with a spa atmosphere, I thought the prices would be high. But they are very reasonable and they stick to them. The products they use are very high quality. I say this because I did a lot of heavy cooking and baking over the Thanksgiving and Christmas holidays and did not have 1 nail lift or chip. Unheard of. So if you're looking for professional, high quality work that lasts, I highly recommend this salon.