AAMCO Transmissions & Total Car Care

This place is great i recommend everyone to come they are very professional courteous and offer diffrent ways to pay. Thanks gary and caitlin

So happy with taking my car to aamco. I was getting ripped off by the dealership and aamco offered me a better warranty for a lower price. the new manager and owner were so nice, offered me coffee while i waited for my keys. I'll definitely be bringing my car back here in the future! Best part is my car runs great! :)

Very dissatisfied with the service provided. Ben is very personable, but has little knowledge or practical experience with Honda Civics (although he talks like he does). Brought the car in for an oil leak, he repaired it improperly; after getting it checked out, it turned out that he had also misdiagnosed the problem in the first place. (Details provided below.) Long story short, we now have to get another repair on an area behind the first repair, paying twice for something that should have been taken care of the first time.



The details:
Went in for an oil leak, we were told after the diagnostic that the oil pan needed a gasket. The car came from the manufacturer with sealant, not a gasket, but we deferred to Ben as the "expert" (mistake). Picked up the car, paid a bill larger than our rent, thought all was well. Took the car to the dealership for a routine maintenance check less than two weeks later, they informed us there was oil leaking from the pan, most likely because of the gasket. Took it back to Aamco, informed Ben of the problem, asked whether we should put UV dye in the engine oil, as recommended by the dealership, to determine where the leak was coming from, Ben said no, he didn't need to do that (mistake). Ben took me back to visually inspect the leak (at his insistence) and even to my untrained eye, there was oil all over the edge of the pan (and gasket). He finished repairing his repair, I take it into the dealer the next day to be inspected, and there is STILL an oil leak. It's not from the oil pan, they tell me, it's from the oil pump, above it. Apparently it's easy to mistake one for the other **if you don't know what to look for.** The repair that actually needs to happen will require the removal of the oil pan, negating all of the work Ben did on the car. Oh, and the dealership is charging us less-- for a more complicated job.

Took my car in for an oil change. Was treated courteously and the staff were all friendly.



Although they were backed up with other clients, you could tell that NOT getting to my oil change made them anxious and even all the more attentive and hurried to get to me. I think yes, I would go back. Thanks to the new owner, Ben.