My first visit to the Lakeland store was today. I live in Brandon so when I left my house at 6:30pm, I knew I wouldn't have much time to shop since closing time is 8:00 pm. What I didn't know was just how seriously they take closing time. We got to the store at about 7:10pm, the store is enormous so we quickly scrambled to get what we needed, by 7:30pm, a young lady announced over the store intercom that the store was closing at 8:00 pm and they would open their doors again at 9:00am, for the patrons to gather their items and proceed to the cash registers for check out. We continued shopping for several more minutes when at 7:45pm the young lady again made her announcement over the intercom, at which time we made our way to the front of the store. While standing at the check out lines, the entire store lights blinked off and on, I thought, WTH? I felt like I was at the theater and production had made their first curtain call for everyone to get back into their seats swiftly. At 7:50 pm, the young lady again grabbed the speaker phone and announced the store was closing at 8:00pm and would reopen at 9:00am, she also said they were closed on Sundays for family and worship time (no issues there) but I started to feel anxiety and pressure to get the heck out of the store as soon as possible. The managers were now at the front of the store guarding the door and the registers, not allowing anyone entrance, And believe me when I say at 7:55pm Another Damn announcement was made over the intercom for patrons to grab their crap and get the heck out of the store... Not so much in those exact words but come on! Why not just say it. This time the main lights in the entire store were turned off, we were left with back up lights, people were bunched up at the registers waiting to check out, which, don't get me wrong, I'm all for getting everybody home but Really!? You work in retail! You are not going to sign out at 8pm on the dot! I felt a sense of anxiety while checking out, it was crazy, I couldn't enjoy the items I'd just bought for the simple fact of how closing time was dealt with. Not only that, the employees were obviously stressed to close promptly at 8:00 pm too, so their attitudes changed as well! I couldn't wait to get out of there! So beware, save yourself the agony and avoid going to that store after 7:00 pm, you'll thank me for it!
4241 US Highway 98 NLakeland, FL 33809
From Business: Creativity starts with Jo-Ann! With the largest selection of fabrics and the best choices in crafts all under one roof, Jo-Ann leads the way in DIY self-expression.…
Wow. I came here for the phone number, and i was surprised at the two reviews. My daughter and I went here for the first time the other day, and it was great! My daughter said it was "better than Disney World!" She's 22. We got lots of good help in 3 different departments and had a delightful shopping experience.
The staff was very helpful when finding a good beginner airplane for my neighbor. I highly recommend this place to everyone. Talk to Dave, Jerry or zack and they will have you flying in No Time!! THEY KNOW THERE STUFF!!!!