I Don not agree with previous review. The owners where kind an considerate an professional. When I went in they did not have what I was looking for an they told me to let him see what he could do. A couple of days later they called with my stove. I also purchased a washer an dyer set from the 2 months earlier. My dryer was not working right. He came right out and fixed it. I have no issues with it or any of my appliances I recieved. But if you have your item for 3 6 or 9 months then your warrant is out. It is a used appliance store if you want those kind of warranty you need to buy new.