The Worst Bridal Shop Ever! Absolutely Horrible Service! Never go there!
Volle's might have some nice wedding gowns, but the services are absolute disaster! Because of 5hrs distance, I got promised to do only 2fittings before finish the dress. But, I got absolutely ignored for my 2nd fitting. Even though I had an appointment, I couldn't even see my seamstress, and the dress was smaller than my size 0 even it started with size 8. On 3rd time, my fiance confirmed three times that the dress is ready to be picked up, but it was not even close to finish. All the decoration bids were still messy. So, I and my fiance had to make 4th trip to pick it up, and we started to argue about horrible services with the owner because of unpaid $54 balance over $2000 dress which already paid.
As whole team, the owners didn't disappoint us. They started to argue about how good deal the dress was since it was from the sale corner(I wouldn't even consider buying the dress if it was not on sale. Simply, it is out of question since I couldn't afford it!), how beautiful the dress looks now (I never complained about the look of the dress, if I had a problem about the look, I wouldn't buy it), it is me and my fiance?s fault since we do not remember the names of the staffs who lied to us (I didn't know whenever I go shopping, I have to write down the names of workers because they are all liars), and how horrible my fiance is to argue about the dress in front of bride(If they didn't mistreat me, my fiance would not argue at the first place, plus I am the bride who start arguing. As far as I know, no matter whether you're bride or groom or no one, you can complain about their services, and that's called CONSUMER'S RIGHT). I certainly didn't spend $2000 for this kind of terrible services & mistreatment, however, these absolute asses didn't even think about apology. I didn't want to waste my precious time with any more of those lame excuses and ridiculous arguments. My fiance and I paid the balance, and we came out of the store with one promise. NEVER GO THERE!