02/11/2012Provided by Citysearch -
Great atmosphere, great outdoor deck for the warm days, but service is terrible and the food mediocre. I have lived in the neighborhood for over a year now, and was lured in by their 2 for 1 coupons, and the hopes of finding a favorite neighborhood place. Having gone in 5 or so times, with or without coupons, I made my mind that the last time was to be the last. The lovely bartender is always painfully slow to get to our table; she is seen chatting with the boys sitting at the bar at the expense of other customers. Upon arriving to our table she acts as if we are a bother to serve. The wonderful plump spinach salad I loved is, the next time, half it's original size, with not very fresh ingredients on it, which was very disappointing- this was the final straw for me and this restaurant. My roommate/homeowner has been going to Mitty's for 20 years, she says it's just tired. She ordered a steak on the menu, which is no longer available. I think it's bad management (as I have a BA in restaurant management). Amongst other variables, to be successful in the restaurant business you need enthusiasm and an effort at attention for ALL of your customers, and consistent quality..... Walter Mitty's provides neither.