We first called Larry for a 6:30PM pickup time which he said he could do but then when we called back for confirmation, Larry said he could no longer honor the 6:30PM pickup. Then Larry said that he had driver availability at 7PM. We switched our dinner reservations to 7:30PM so that we could use his service. We rescheduled our dinner and then called Larry back to confirm. He began to take down the information but then stopped and said he could no longer honor the pickup he committed to and the reason why we switched our dinner reservation for a later time. I then asked why he could no longer pick our party up and he hung up the phone. Never received any explanation at all. Very poor service. If this is any indication of his customer service, I can't imagine if we actually got picked up by Senior Cab/Larry. I am happy to give my money to another, more professional car service.