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Caring Hands Animal Hospital

CLOSED NOW

Today:7:30 am - 5:30 pm

Tomorrow:8:00 am - 4:00 pm

1541 W US Highway 90

Lake CityFL 32055

(386) 752-8899

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Business Details

9

years

in Business

Hours:

Regular Hours

SunClosed

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Payment method:
amex, check, discover, mastercard, visa
Accreditation:

American Animal Hospital Association Accredited

Categories:
Veterinary Clinics & Hospitals, Veterinarians, Pet Boarding & Kennels, Pet Specialty Services, Pet Services, Veterinary Labs, Veterinary Specialty Services, Kennels
Other Information:

Parking: Lot

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Reviews

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11/07/2012

Overall
My experience totally refutes ...

My experience totally refutes Sunshine's. First, I am also on a very limited budget and I've been getting "vaccinations only" for two or three 50 lb. dogs for several years now, in CA and NC and now FL. $200 for your office exam plus shots for two dogs is actually pretty cheap. I've typically paid around $240 at other vets. And she was going to get flea pills too?!?! Wow, that IS CHEAP!



My animals don't see vets regularly, now that I can buy all vaccines but rabies and administer myself, they only see the vet for emergency care. Personally I don't care if the people are nice and caring or not. I only care about the level of critical care and medical expertise I get. Caring Hands folks were excellent medical providers, extremely knowledgeable. And they were also nice and friendly.



I brought my very sick cat in to Caring Hands yesterday because they are a hospital, not just a doctor's office for pets. I had suspected poisoning or something else really bad (never a good thing, always been a multi-hundred dollar situation with dogs in the past). I asked at the desk how much the exam would be and was told $45 (and that's exactly what I was billed) which BTW is a bit on the low side for an office exam, maybe that's a cat vs. dog thing though? The vet did the exam, then put a list of all the exploratory procedures she thought we should consider to get a definitive answer, each one had a dollar amt right there on the screen, and there was a total at the bottom. She did this without my even mentioning that money would be an issue. She asked me if that was a dollar figure I coudl handle. When I said "no, I can only pay about 200 today but I could post date a check for another 200 for my next pay day" she identified a 3-step course of testing/treatment instead. One test to do imediately for only $49, then see what we get as a result. We got negative results from that, so move to step 2: a round of shots/pills/IV to do immediately for another $85. Then we wait and see our result before we move on to next round of testing and treatment, etc. We'd work the cheapest and most likely thing first, watch for improvement or decxline over the next 48 hours and go from there rather than test/treat everything it could be all at once. I walked out with a bill of only around $175 and feeling very good that we had a solid plan to protect my cat and figure out what's wrong, without spending $$$ we didn't need to spend right this day. I was very impressed, and I have never had a vet disclose so much cost info to me in advance of treatment before. Caring Hands is my primary vet for everything now, they're awesome. P.S. turns out she had an injured leg and soreness at her whole rear half, which the vet identified and I had totally missed, and the meds did the trick. She is back eating and drinking again this morning.

09/24/2011

Overall
We have been taking our two do...

We have been taking our two dogs (mutts) to Caring Hands Animal Hospital since shortly after they opened.

Our experiences are completely different than Sunshine's! . . I have always felt like the person treating our dogs truly cared. I hate spending money as much as the next guy and sometimes the bills have been high but when broken down, it all added up to be reasonable for the services received.

The clincher though was when our 15 year old Shepherd Mix got what turned out to be "bloat" at 8pm. My wife called CHAH and expected some kind of recorded run-around. Instead the recording gave her Dr. Leslie's personal cell number. She called and spoke to Dr. Leslie who said it sounds like bloat and told us to take the dog to her office and she would meet us there. When we arrived, within 10 minutes, she was already there and ready to go. The dog was in severe pain and very weak. The only humane thing to do, at his age, was put him down.

We went in the next morning and settled the bill which was about half of what I was expecting to pay. The next day we received a beautiful flower arrangement from the hospital staff in memory of our lost friend.

As much as I like my Primary Care Physician ... I don't think I could ever get that level of service from him.

05/26/2011

Overall
Some of the staff is nice but ...

I have been going to caring hands animal hospital for almost three years now since ive moved to lake city. The staff is usually really nice but i will never take my pets back there again!!! I made my appointment over the phone and asked the lady what my two dogs were due for and told her i only wanted to get there shots and two flea pills due to not having enough money right now for everything else. I was informed that was just fine and scheduled my appointment. When the male doctor was done giving my two babies there shots I also informed him that I needed flea pills for them mainly for my lil girl cause she gets skin irritation and has developed bad sores on her back cause of the fleas. As I went to pay my bill i was informed my bill was over two hundred dollars. When i asked the lady how it got so high she showed me the bill and there were charges on my bill that I did not schedule my pets to be seen for. I explained to her that i was upset cause i didnt have the money to cover the bill because of all this excess stuff they added when i specifically told the lady to only schedule my pets for just their shots. The lady and dr leslie both really upset me. I was told inorder for my pets to recieve their shots i had to pay for the other stuff and that they were sorry the lady who scheduled my appt didnt inform me that i would have to pay for the other stuff nor did she inform me that their prices went up. What really put the icing on the cake was when the lady told me their was nothing she could do but say sorry and that i had to pay half the bill right then before i left and that they will take back the flea pills because i didnt have the full amount KNOWING that my female dog really needed the pill cause of her developing of sores.. I left that place crying and upset that my loved ones and I were treated like that. Ive already relocated to a different vet..

01/28/2009

Overall
Kudos to Dr. Marie Leslie and Staff

What a good team at Caring Hands Animal Clinic! It is named appropriately. From the girls who sit at the welcoming desk, to the aides who help Dr. Marie Leslie..........they are all fantastic. I won't get too lengthy on my praise for the group there, but suffice it to say I would not hesitate to recommend them highly.



The McGaffick Family and especially Pepperoni ( our Mini Schnauzer and patient!)

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Caring Hands Animal Hospital

1541 W US Highway 90Lake CityFL 32055

(386) 752-8899

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Caring Hands Animal Hospital

1541 W US Highway 90Lake CityFL 32055

(386) 752-8899

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