I vist Chasteen's at least four times a week so I am not sure who are how someone can say that the owner Mr Chasteen is rude or unfriendly. The people that work at Chasteen is always smiling and very friendly. I have been in there when they are pack and when they are not. You may have to wait on your food cause it's cooked to order that way you are always eating fresh food never anything that is sitting for hours at the time.If you go to these big resturant in town you have to wait just the same if not longer however, the one thing Chasteens has that the big resturant dont is its all FAMILY.. So the next time you are downtown and want a good lunch just stop in and let the whole gang take great care of you.