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        (337) 474-0070Visit WebsiteMap & Directions1500 E College StLake Charles, LA 70607Write a Review

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        General Info
        We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
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        BBB Rating
        A
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        Extra Phones

        Fax: (337) 479-2587

        Brands
        Ford
        Payment method
        financing available
        AKA

        Ford Motor Company

        Other Link

        http://www.boltonford.net

        Categories
        New Car Dealers, New Truck Dealers, Used Car Dealers, Used Truck Dealers

        Reviews

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        JP
        J P.

        08/09/2016

        Overall

        Incompetence at best. Two phone calls on my behalf were made last week to the service dept. where a female employee told both people that diagnostic/repair work to my Explorer could not be done there, that they do not have the capability. Long story short, both people were lied to in regards to my vehicle. It appears this employee/this dealership works with third party auto shops in the area for commissions/kickbacks, at the expense of the customer, as we were told to bring my vehicle elsewhere, all for it to end up right back here to be repaired, unbeknownst to me at the time. I am HIGHLY disappointed in Ford's customer service, by this female employee whose name I will not mention here, and by management here, after attempting to resolve this issue after the fact.

        Helpful(0)Flag
        TM
        Terrie M.

        04/06/2016

        Overall

        Miles from home and I feared a wheel bearing was going. Too bad, they said. Come back tomorrow, they said, we'll try to work you in maybe. So I went 10 miles further to Tarver Ford in Sulphur. Oh no, they said. Can't mess around with a wheel bearing this far from home. Two hours later my bad bearing was replaced.

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        SM
        Shelia M.

        11/12/2015

        Overall

        The service dept. and the quick lane service has problems. Very dissatisfied customer with both dept.

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        phillip1

        08/23/2007

        Overall
        Service Dept

        As long as you have an appointment, they do exactly what they say they will. No problems.

        Helpful(0)Flag

        Details

        Phone: (337) 474-0070

        Address: 1500 E College St, Lake Charles, LA 70607

        Website: http://www.boltonford.net

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