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Maui Family Furniture

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Business Details

5

years

in Business

 "West Maui's Most Comfortable Furniture Store!"
Hours:

Regular Hours

General Info:

Maui Family Furniture offers quality pre-owned furniture at affordable prices. You will find all your home furnishing needs here!

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Brands:
Tommy Bahama, Thomasville
Payment method:
amex, check, discover, master card, travelers checks, visa
Location:
 Located  in  the  heart  of  Lahaina  Town  just  off  Honoa pi'ilani/Hwy 30. Turn at Hinau St (pizza hut/tacobell), right at the stop sign onto Limahana Pl, and we are on the left just before the Maui Sugar Cane Train-Lahaina station.
Amenities:
 Delivery and pick-up available. Open 7 days a week. Please call for holiday hours.
Categories:
Furniture Renting & Leasing, Furniture Stores, Used Furniture, Estate Appraisal & Sales

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Maui Family Furniture

Reviews

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04/22/2016
Overall

DO NOT BUY FROM HERE. I BOIGHT A COUCH, PAID TO DELIVER AND THEIR GUYS DAMAGED THE COUCH DELIVERING AND THE OWNER HAS NOT RETURNED CALLS FOR A WEEK. COUCH HAS HOLE
IN UPHOLSTERY AND INTENSE SCRATCHES ALL ALONG THE BACK OF WOOD FROM FORCING THROUGH A DOORWAY. EVERYDAY SALES LADY SAYS OWNER IS NOT THERE TODAY AND NOBODY ELSE CAN HELP. DO NOT BUY HERE.

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08/13/2015
Overall

BUYER BEWARE!!!! We purchased a sleeper sofa here about a month ago. In that time, my 2-year-old and 9-month-old kept getting sick. While deep cleaning our apartment one day, we attempted to remove and wash all the covers from the cushions (some of the zippers had been sewn shut making this impossible) The cushions that we were able to get the covers off of were covered in black MOLD! At this point we pulled out the bed (shame on us for not doing this in the store at the time of purcha...view morese-lesson learned) and discovered a repulsive mystery stain. We immediately called the store and were told that this was not the first time mold had been found on their furniture (not surprising as their over-crowded warehouse has no air conditioning and is excessively hot and humid) and that we would be refunded and the couch would be picked up pending a call back from the owner. A day later, no call. We called again, and were again told that this has happened before, and it should be no problem to refund our money and pick up the couch, they would have the owner call us. A day later, and again, no call. The third time we called we spoke with ALicia, the woman who sold us the couch. BEWARE!!! She was very friendly at the time of purchase, especially to our babies who she went on to blame for the aforementioned "mystery stain". Not possible, as we had never used the bed. Ultimately, she agreed that our money should and would be refunded and they would pick up the couch later that day. She calls back hours later to say that the owner did not approve. When my husband asked to speak to the owner she hung up on him. When I called back to speak with the owner I was directed to a man who could not care less that the filthy piece of furniture he sold us had made my babies very ill. He laughed at our request for a full refund and again hung up on me. I have never felt SO fooled and been treated SO poorly by any business person. Please, do yourself a favor and learn from our mistakes. These people do not deserve to be in business. I would highly reccommend checking out The Furniture Guys instead. We went to them for a replacement couch. They were SO much nicer and more professional. They pulled out the bed for us without even being asked. Their inventory is MUCH cleaner, nicer, and even cheaper! Oh and their facility is air conditioned too. They deserve all the business!view less

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Maui Family Furniture

1000 Limahana Pl #MLahainaHI 96761

(808) 667-4383

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Maui Family Furniture

1000 Limahana Pl #MLahainaHI 96761

(808) 667-4383

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