03/09/2012Provided by Citysearch -
A drain cap failed (cracked) on my 4 yr. old Jandy pool filter. I discovered the problem while reassembling the unit after cleaning the filter. Leslie Pool told me the cap was no longer available and I had to replace the entire bottom filter housing assembly for $429. I then checked with a reputable facility in Walnut Creek. From his research it wasn't clear to him whether the part was still available. He recommended Coral Pool, a Jandy dealer.
What a find!! Between the young man that initially waited on me to the middle age fellow that joined the quest for the part, I knew I was at the right place. My total bill was $9 for a couple of used parts ""from the back"". Problem solved and one happy customer. Both of these fellows were innovative, helpful and reassuring.
Since 80% of my four year old system is manufactured by Jandy, these folks have just earned a happy new customer.