When I went to visit my mother-in-law I was not impressed. The lobby area was neat and clean. Once you walk through the door to go back where the patients are, you are hit with a strong urine odor. There were flies and gnats everywhere. The lady at the central desk was not very knowledgable, she could not tell us which room she was in for some reason. She had to ask 2 different people before we could find out. We had to request the nurse twice before she came in to talk to us finally. The rooms are very small and crowded with 2 patients in them, not to metion if they get visitors. We were promised a phone call later in the evening from the nurse after the doctor was to have come and visited with my mother-in-law and never received one. So far I do NOT recommend using this facility (and I only saw the very front hall)!!!!!!