I was very unsatisfied with this store. Very much so, that I also called to speak with the general manager. The girl in customer service put me on hold for 27 minutes (Yes 27 minutes!!) before she got back on the line and asked me if "I was actually still holding". (I just kept the call on speaker phone waiting for some one to come back on the line while I worked.) I never did get to speak to a manager. They will be getting a letter the old fashioned way of snail mail. This was the WORST customer service I have ever experienced at a Wal Mart store and I travel all over the US frequently.