My review would highly reflect the “very sad” review. We had the same issues and more that they did at the wedding we were at. The appetizers were put out 45 mins later than they were supposed to. The food was served cold and late. The cake cutter that they provided did not know how to cut a cake (provide your own if you choose them, unless you want a pile of crumbs). The bride and groom did not receive cake. The bride dismissed the tables because the servers were too overwhelmed with what was going on. Sandwiches that were served for a snack later that night consisted of a piece of fat (yes, it was latterly a huge piece of fat) and two pieces of not-so-good bun that seemed like they were bought at the gas station. I’m not the only one that had that, it was gut retching…. The bride and groom later told me that they were completely embarrassed by the service they received that night. When they called to voice their concerns from the night after the wedding they said that the service they received, again, was very poor- the company did not get back to them in a timely manner and did not even try to fulfill their requests. I would agree- very sad.