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Hunan Chinese Restaurant

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Business Details

15

years

in Business

Social Links:
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Hours:

Regular Hours

General Info:
Open 7 days a week
Services/Products:
Great chinese cuisine, lunch and dinner specials, banquet room available
Payment method:
all major credit cards, amex, discover, master card, visa
Categories:
Asian Restaurants, Chinese Restaurants, Restaurants
Other Information:

Cuisines: Asian, Chinese

Wi-Fi: No

Wheelchair Accessible: Yes

Alcohol: Full Bar

Parking: Street

Bike Parking: Yes

Attire: Casual

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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11/16/2015
Overall

Ever since the original owners sold, the place is not good at all. Very low quality food, more of the cheap buffet places around town. I don't recommend this place anymore to anyone.

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02/19/2015
Overall

The worst restaurant experience I have ever had-due the terrible server. For starters, the gentleman who was serving us didn't even know what the 3 specials were for the evening (mind you, it was Valentine's Day) and responded with "Oh I don't remember, I just glanced at the board when I walked by...let me check.". At this point I wasn't upset-until my food was brought to me with the server's large black hair right on top of my food. The server did not even offer to take my food ba...view moreck or offer me a replacement. I ignored this as well and tried my dinner-after my fiance removed the hair and gave it to the waiter. My "beef" dish smelled and tasted like breakfast sausage. I am not a picky person and I absolutely HATE to make a stink even when I am not satisfied with my meal, but I couldn't even eat two bites of this meal. I told my server how dissatisfied I was with this and he responded with "Yeah, I usually get this dish and it doesn't smell and look like it usually does...weird!" He asked if he could get me something else (impressive, right?) and I declined, having lost my appetite already. He took my meal back to be discarded-having only a single bite taken out of this meal. To my surprise, when the bill came not only was I charged for the awful $10 dish with a hair on it, but I was charged $4 extra for the single extra veggie I had added to the dish. When I approached the server to ask if this could be removed from my bill he responded with "Aaaah, I don't think so." I wish I were kidding. After looking at him bluntly stating "I am not paying for this meal that was horrible, wasn't made correctly even admitted from your own mouth, and was presented to me with your hair on it." Reluctantly, he went to the owner and said "She wants this taken off her bill, she didn't like her meal." I could not believe it. Putting all the blame on myself, the customer, he couldn't even tell the truth to his boss. I am so disappointed, as I hear from other folks that this is a pretty good restaurant to eat at. This server completely ruined my experience. I wish I could have caught his name. He has black hair pulled back into a pony tail-if he is your server I highly recommend you request a differen't one (all of the other staff at Hunan seemed very friendly).view less

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Hunan Chinese Restaurant

318 4th St SLa CrosseWI 54601

(608) 784-7878

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Hunan Chinese Restaurant

318 4th St SLa CrosseWI 54601

(608) 784-7878

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