My wife and I have dined at the Beach House at least once each year for the past 25 years (except when it was closed after Iniki). Last night was a disappointment. Even though we had reservations and arrived a few minutes early, we had to wait for a table. The staff members at the reception desk were very unfriendly. Our table was crowded into a corner, far from the windows and with little view. Our waiter was very slow, perhaps too busy with too many other tables. After he brought a bottle of white wine, he asked if we wanted an ice bucket. Of course we wanted an ice bucket. What did he think we would say? Perhaps, ?No, I?m sure that is too much trouble for you.? Maybe, ?No, we want it to get warm.?, or possibly, ?No, we will swill it so fast it won?t have time to get warm.? There were long waits between courses. We had to ask for enough butter. The main course was served at room temperature. When we cancelled our upcoming reservation for the next week, no one asked why. They are obviously so busy that they no longer need to care.