I accidentally ran across Shear Genius in the spring of this year (2012), as I was looking for a salon close to where I live. I have been in there 5-6 times for cuts and color and so far, failed to ever be disappointed. They are very professional, genuinely friendly, and most of all undoubtedly extremely accommodating. I was in a jam due to a death in the family and they were willing to stay late to help me out at last minutes notice. I really just wanted to make a quick positive comment on this salon while it was on my mind, as I was in there recently. I was a little appalled by the "Anonymous" comment posted. The entire post sounds a little bogus and childish to me, not to mention your poor grammar and misspelled words. Sounds like it was written by an 8-year old instead of 48-year old. It almost sounds like you have a personal vendetta against the owner, who posted a very polite response to try to make ammends to your bad experience. If you were that unhappy, why not just post "Would not recommend" and MOVE ON? No specific details were necessary. No one is ever going to like every stylist they try .... it's called reality. The staff at Shear Genius does not know me from the man in the moon, other than I am now a familiar face. Your post was very transparent and I hate seeing nice people treated that way. It is just amazing to me that as large as Knoxville is, you simply walked into another salon and find the hairdresser you love. Unbelievable! I have never had that kind of luck. Providing a service at a reasonable price makes for a good salon. In addition, bending over backwards to accommodate clientele makes for a great salon! I would highly recommend Shear Genius!
Wow, I have just moved to Knoxville and I have visited all the top salons around here and no one could get my color the way my old colorist did in California ... Until I can here...I walked in very hesitant ,, ready not to be pleased... But to my surprise the salon was so modern, hip !!! The guest care welcomed me with a smile and took my coat and placed my purse in a secure area.... The introduced me to my colorist Megan ... Who listened to me ramble on about my color night mares.. She took the time to show me pictures and color swatches to make sure I felt comfortable before we started the service then she quoted me a price before she started ... Checking to see if it was in my budget.. She was very professional and the staff was friendly... I needed a haircut and she was able to get me one with this really cool lady name Cher ... She showed me products and explained them to me and really took the time to show me how to style my hair on my budget....I am so amazed by this salon... But I save the best part for last... After I was walked up to the guest care she told me about the follow program... Since I was new to the salon... They wanted me to come back in one or two weeks for a complimentary blow dry !!!!! WOW!!! Just to make sure I had no other questions about the color or cut.... Can I say amazing !! You have to go check out this place
I met with a nurse about several things I was interested in , she seemed very knowledgeable . I decided to go ahead and just try Botox( I'm 39 ) and been debating doing it since I was 34 & I'm so glad I did ! The nurse put me at ease & it was fairly quick and painless , more than that the results I have gotten have made me feel so good about myself ! People , coworkers & friends almost immediately asking if I had been using a new makeup or skin care , they couldn't put there finger on it so they just said it must be my new hair color ( I go to Pureluxe for that as well & have been for years ! ) I never write reviews but I'm so excited that I just want to share ! Every service I have had has been so wonderful here , I tell my friends & family & children ...... I only want gift cards for Pureluxe !