Knoxville Service Cab Co Inc
554 W 5th Ave, Knoxville, TN 37917
(865) 523-5151Add Hours
09/07/2010Provided by Citysearch -
I called for a taxi at around 10:30am on a Tuesday (off-peak time) in the West Knox area and it took 50 mins to arrive. Even if the cab was in downtown somewhere, it only takes 10-15mins to drive from there.
The taxi driver was a smoker, so my clothes smelled of old smoke for the rest of the day and the car was a clunker - kept jerking as it had a transmission problem and the seatbelt alarm kept going off at random times (a ""system glitch"" according to the driver).
Upon arrival I realized that they're stuck in the dark-ages and didn't accept credit cards, so I had to scrounge up a handful of quarters to pay. Not very oriented toward customer convenience.
I won't bother calling them again.
12/15/2009Provided by Citysearch -
7:11pm I called Yellow Cab for my husband. I explained to the dispatcher that my husband would need a cab in the next fifty minutes, I then asked the dispatcher if I should call back, he assured me that I did not need to call back, he stated that he could get a cab to the area that my husband would in at 8pm. I just would like to say thank you and I appreciate the customer service that I received.