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Roadrunner Motors

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Business Details

17

years

in Business

Hours:

Regular Hours

SunClosed

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Brands:
chevrolet, dodge, honda, nissan, ram, sierra
Payment method:
financing available
Category:
Used Car Dealers

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Reviews

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Posted: 7/8/2015

Overall

we were traveling and had car issues. we stopped at a Pep Boys,our repair bill would exceed the cars value so we decided to trade it.we ask if there was any good used car lots in the area and they recommended Roadrunner Motors.upon our arrival we were greeted and offered bottled water.we were shocked to see only two salespeople Paul and Brian.they offered to let us browse on our own at their cars,nice touch...after walking the lot and finding a nice Honda van we wanted to drive they let us go out. after the test drive we decided to purchase the van and they offered us more for our 13 yr old car than we expected. Paul was very attentive and very kind.Jeff was able to help us with financing and get our "new" van. even though we are from outta state, we'll make the trip if we need another used car to see these guys. top rate from beginning to end. thanks Adam,Alex and everyone else involved with our experience...thanks again ...Dave, Linda, Corey. Liz Moorehouse

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Posted: 7/8/2015

Overall

I came across Roadrunner Motors by way of a car advertised at an exceptional price on the internet. I submitted an email request for more info which was answered immediately. After multiple emails and having all of my questions addressed, the next day I made the 3 hour drive to Knoxville. I was warmly greeted at the door by Brian. After mentioning my email exchange, I was addressed by name. After walking around the car multiple times and checking everything imaginable, I was invited and encouraged to take it for a test drive. To my surprise, the car was that "needle in the haystack" deal! While processing my paperwork, Brian told me everything he knew about the car, the brand, and about Roadrunner Motors. I was even invited to share lunch that was provided for the staff. Moments later, I was provided a great financing options by Jeff at a great interest rate for this vehicle. I was then given assistance with loading it onto a trailer and securing it. It was definitely worth the drive. This was an exceptional total experience.

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Posted: 11/17/2014

Overall

This dealership is not honest. I know a little bit about cars and researched what to look for when buying a used car. I checked everything out and they look good. I made sure to check the tires and they looked good too. When I decided to buy the car, I called the salesman. He said he would have it ready and asked what time I would be coming in. I signed the paper work and happily drove my car home. As I was driving home, the ride seemed louder than it had when i test drove the car. I found that the tires were almost bald! Roadrunner motors must have done something like switching out good tires for junk tires on the day I was for sure going to sign away. The junk tires looked new from afar because they were gleaming black. Up close, only the sides were nice and the treads were nearly gone! That's only part of my ordeal with this used car business.
Don't go through financing with these guys. The salesman promised that their finance department would get me a good loan because he's from the bank. On their website, they say that they go through over 32 banks/credit unions to get the best rate. Nope! I had to wait over 2 hours to meet with the finance guy who was just dilly dallying at his desk and taking smoke breaks even though I made an appointment. When I finally met with him, he just tells me where to sign. Some numbers were inaccurate, and he just said " Don't worry about those. I'll take care of them after." Good thing I had the brain to read and ask before signing anything. This guy who supposedly got me the best rate could only get me a 12% loan from JP Morgan. Luckily, I had talked to ORNL Federal Credit Union who could give me a 3% loan. Did this guy really check other financial institutions? Pfffttt.
If you see any good reviews for this business, beware! The salesman told me that if I write a good review about them, I could get a free oil change from them.

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Posted: 2/28/2014

Overall
Easy to work with and great service

Great service. Everyone there is professional and helpful. Pleasure to deal with my wife and kids service their cars here too.

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Posted: 11/25/2013

Overall

Pleasant non pressure approach. I was looking for a volkswagen jetta for my daughter and the salesman had recommended a civic that they also had on the lot. although we liked the jetta my daughter decided on a 2007 Honda Civic four door because it was sportier. The salesman actually listened to what we wanted in a good reliable car instead of being pushy. Such an enjoyable experience I will be recommending to all my friends and relatives.

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Posted: 11/24/2013

Overall

Came in from Corbin for a blue toyota tundra truck that we saw online. the website was good and clear with miles and price so I called in a asked about it, salesman was straight forward and told me all about it. Came down last tuesday to pick it up and it was just as described. nice place and professional people and happy to deal with them.

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Posted: 10/6/2013

Overall

Great service! these are the people you want to take your German or Japanese car. I purchased a 2009 Jetta with 65k December 2011. I scheduled a timing belt and water pump to be replaced after the car got to 90k sept 2013. I dropped it off early and picked it up finished that evening with a bill total under $600. Call around and you'll know why i'm leaving this review :) RECOMENDED for car sales and for service.

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Posted: 4/14/2013

Overall

very nice people to deal with. Excellent service while i waited, and updates as they were happening. What parts i needed, the price and how long it would take. They even offered me a car to borrow while they worked. Very reasonalbe with the price of parts and service. Nice waiting area, clean and friendly. Not your usual repair shop. Very recomended for service.

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Posted: 2/21/2013

Overall

I was referred by a friend who bought a car from Roadrunner Motors few months ago. It was a great experience. They were friendly, knowledgeable, relaxed, and truly willing to go the extra mile to make my buying experience great. Just real friendly people trying to help meet your needs. I highly recommend them.

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Roadrunner Motors

8819 Kingston PikeKnoxvilleTN 37923

(865) 692-9292

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Roadrunner Motors

8819 Kingston PikeKnoxvilleTN 37923

(865) 692-9292

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