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Budget Transmission

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Business Details

21

years

in Business

WE GET IT RIGHT THE FIRST TIME

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:

GREAT WORK AT A FAIR PRICE

Extra Phones:

Primary Phone: (865) 540-6981

Phone: (865) 540-6981

Phone: (865) 588-2823

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Payment method:
all major credit cards, financing available
Location:

KINGSTON PIKE AND NORTHSHORE

AKA:

Budget Transmissions Inc

Categories:
Auto Transmission, Auto Repair & Service, Auto Transmission Parts, Automobile Consultants, Clutches, Automobile Diagnostic Service

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Reviews

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09/01/2015
Overall

This is the first time I have ever had to have anything this big done on my car and I was terrified being disabled and having limited funds. I just happened to call this place and Jerry, the owner, answered the phone. I was clueless. He spent at least half hour on the phone with me explaining everything and answering questions. My transmission had been "going out" for quite sometime. I needed it fixed right and I needed a warranty to take care of it for a little while. Jerry assu...view morered me I would have both. They are wonderful to keep in touch with you during the process to let you know how things are going. John is another one I talked with a few times on the phone and he too, answered all my questions and kept in contact with me until my car was ready. I would be very happy to refer anyone to go there. They are very professional.
The best part of the entire experience was picking up my car yesterday! It is like a new car. A 2001 Honda Accord and it runs like it did 10 years ago when I bought it. I think I had forgotten how bad it was. I am very happy with it. If you have a transmission problem, call Jerry or John and they will be glad to take care of you. I sure am glad I did.
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05/28/2011
Overall
THIS IS THE LAST PLACE ON EART...

THIS IS THE LAST PLACE ON EARTH TO EVER TAKE ANY TRANSMISSION.

I paid over $2600 to have an automatic transmission repaired. It worked for a little over a year, just past the warranty period. Then, in order to have a car for my work, I was forced to pay another $1300 to have it repaired again- only to have it fail in a few days. Then, Budget Transmissions (on Northshore Drive Knoxville, TN) DENIED there was a problem. Even confronted with photos of red fluid on the ground spewing ou
...view moret of my overheated transmission, they had the nerve to imply I was lying. They said the burnt red fluid in the photo wasnt transmission fluid. Right- the red fluid I and other witnesses saw spew from the tranny case wasnt transmission fluid? The owner and head mechanic were extremely rude and tried to pass blame for their awful work onto other parts (which were replaced and still did not fix the problem) or my oil being too low (I did have an oil leak but it was minimal). Also, the oil leaked from the rear main seal- which should have been replaced the first time they repaired the transmission. They continued to be belligerent and pass blame- meanwhile I had no car (necessary for me to work). On one visit, they offered to put my car up on the "big lift" in order to check it out again. It stayed there for days with no work done. After getting it "fixed" and driving it an hour, the transmission overheated for a fourth time. Upon returning to the shop, the owner responded by asking "Do you want me to put it up on the big lift again?" After the 5th time they "fixed" it, I sold the car. By this time, I had spend over half of the cars value on their transmission "repairs".

Budget Transmissions on Northshore Drive gave me the worst experience Ive ever had dealing with any business. Take your transmission ANYWHERE but here. I have no idea how the owner of this shop sleeps at night or is able to look at himself in the mirror.
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07/13/2010
Overall
Stay away

Don't go here. You will be wasting your time and money. These guys charged me 300 dollars just to tell me it was going to cost me $2500. They were nice until I told them that I was not going to do it. Then they were very rude and pushy and told me to get my car out of their lot. Had it repair somewhere else for $750. Wasted $300 on them. What a bunch of crooks.

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MorePower
03/02/2009Provided by Citysearch - 
Overall
""Not"" Bad, ""Not"" Bad At All!

I had my transmission rebult with this shop, an AL4D, not the best transmission, but these guys were able to build so far very reliable transmission. The price was very far, they had to take parts from another transmisson to use in mine, other shops did not have the hard parts I needed to rebuild mine. I was very happy with the time it took, they had it done within a couple of days. I can not say if this shop is the cheapest as far as price, but I feel a got a fair deal. I will us...view moree this company again when I need this type of work.view less

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05/12/2008
Overall
BE AWARE!!!!

THIS MAN IS A CROOK WHO FIXES CARS THAT DON'T EVEN HAVE THE PROBLEMS HE CLAIMS. !!! DON'T TAKE
YOUR CAR HERE FOR REPAIRS. HE TOOK ADVANTAGE OF MY MOTHER..... HE SHOULD BE IN JAIL...

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01/20/2008
Overall
Liar Liar

Don't go here unless you want to be RIPPED OFF ! They kept my car for a week, charged me two thousand dollars, and when I got it back it was still messed up. They refused to honor their warranty. They tried to say it was "an engine problem". What a lie. When I took it to Transmission Corporation of America they said the transmission had never even been removed. They fixed it for a very reasonable price and I got it back the next day! Thank goodness I found som...view moreeone I can trust.view less

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claimed iconBusiness Response.05/20/2008

im jerry green the owner of budget transmissions nothing could be further from the truth as to what this guy said he never brought his vechicle back until it was way out of warranty then he said it had a problem but could never get it to do anything i charged him 1200.00 he took it to trans corp they charged him 2500.00 this guy is a liar if you look i have been the winner of better business bureau zero complaint award year after year this guy was the wrong one here there is a reason ive been in business for 20 years without a lawsuit i treat everyone the same and fair this man thought i should change all rules for him not going to happen

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Budget Transmission

302 S Northshore DrKnoxvilleTN 37919

(865) 584-4391

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302 S Northshore DrKnoxvilleTN 37919

(865) 584-4391

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