This is simply to inform anyone looking for an attorney that on November 28, 2016 in meeting with an attorney at Bill Hotz & Associates experienced the most indifferent and insulative approach I have experienced in over 30 years of interaction with professional individuals in a variety of arenas. In brief, on traveling home for Thanksgiving my wife and I were struck by tractor trailer and the car effectively destroyed. Miraculously we were not severely injured but subsequently are having some problems. The individual I spoke with at this firm not only would not listen to my questions and concerns but kept reiterating the same points time and time again as if he were a recording. Though I had provided a fairly detailed information about what had happened before the meeting he would not pay enough attention to follow a more detailed narrative. Similarly, he refused to provide any insight related to cost incurred while insurance questions are being figured out. To top it all off he used an explicative during our conversation about the events. When I persisted in asking about financial concerns he accused me of being hostile and essentially walked out of the meeting. By that time, I was more than ready to leave. As I was walking out the door he persisted in condescending obviously insincere comments. It is difficult to see circumstances that could justify the use of this firm. My experience clearly indicates they are totally indifferent to the concerns of any potential client.