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Best Buy

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Business Details


Regular Hours

General Info:
We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Knoxville Best Buy now!
Acer, Alpha, Alpine, Amp'd Mobile, Apple, Asus, Ati, Best Case, Blackberry, Blackbird, Bluelife, Bose, Boston Acoustics, Bush, Canon, Case Logic, Casio, Cingular, Cobra, Compaq Presario, Creative Labs, Dialogue, Digimax, Digital Blue, Digiwalker, Dirt Devil, Discovery, Disney, Durabook, Dynex, Eavinu, Electrolux, Emachines, Energizer, Epson, Etrex, Eureka, Everex, Fellowes, Firefly Mobile, Fishman, Flybook, Forerunner, Freepulse, Fuji, Fusic, Garmin, Gateway, Gn Netcom, Hannspree, Hasbrolava, Hewlett Packard, Hoover, Hp, Hunter, Imac, Init, Insignia Sport, Intel, Ipod Shuffle, Jabra, Japanese Victor Corporation, Jbl, Just Wi, Klipsch, Macintosh, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method:
amex, discover, master card, visa, all major credit cards
Major Appliances, Consumer Electronics, Computer & Equipment Dealers, Cellular Telephone Equipment & Supplies, Automobile Radios & Stereo Systems, Television & Radio Stores, Home Theater Systems, Office Equipment & Supplies, Computer Printers & Supplies

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Best Buy


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Their staff needs training in product knowledge, customer service and warranty claims.

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In Question

I must say, I'm not thoroughly impressed w/my Best Buy experience. Found a heck of a deal on a fridge, and the service from the associate and the fact it wasn't truly what I wanted made me change my mind. The associate seemed to want to argue the discount and make sure I knew the previous associate was wrong, and to be honest he seemed quite snobby. People don't seem eager to assist you when you're there, at least... view more

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Good Best Buy location

Geek Squad here is very good. People are always friendly and attentive. Good selection of movies and music. Overall, a very good location.

Like this review?Yes|Flag AbuseProvided by Citysearch
I felt like an imposition

At 8:20 on Dec. 21 st I arrived at Best Buy at Town and Country Square. I had tried to call and check stock on a Kindle but was on hold for about 10 minutes. I live in South Knoxville so I was hoping to avoid the trip if I could just check the stock.Keep in mind that I am not that acquainted with all of the new products only that it was a reader that my Sister wanted for Christmas. I decided to go ahead and just make... view more

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I'm pretty sure that their phone in buried under the building because no one ever answers it...

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can not reach anyone in store by phone... ring ring ring no answer all day.. Friday 9 to 6

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Avoid the phone!

Don't try to call I waited 15 mins for them to pick up the phone!!!!So just try to go there in person!

Like this review?Yes|Flag AbuseProvided by Citysearch
big box insensitive to customers

The only reason to give Best Buy a Fair rather than Poor rating is its selection and occasionally price for electronics and entertainment. I have found them extremely unhelpful when it comes to customer service, even when I have purchased expensive extended warranties. It took them about six weeks to get my laptop back to me -- completely intolerable.

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Help and Service by Phone

I wanted the IPod Touch but it was selling faster than they could keep it. Sales associates encouraged me to call on specified day to see availability. I did; they had it and they even agreed to hold one until I could get to the store

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great variety of products

has many types of products stock, from music, movies, appliances , and computers

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Best Buy

8925 Town And Country CirKnoxvilleTN 37923

(865) 769-5358

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Best Buy

8925 Town And Country CirKnoxvilleTN 37923

(865) 769-5358

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