If you live in or near Knoxville, TN and must place your loved one in a short-or long-term-facility, consider Kindred-Northhaven on Broadway. I have had to make that choice twice, once in 2004 for my dear aunt (passed in 2010) and again in February 2012 for our loving mother who suffered a major stroke and is paralyzed on her left side. My mother visited my aunt regularly so she was very familiar with Northhaven (as well as three other local facilities) and agreed that she would rather be placed there. It is a small facility that maintains an excellent and professionally recognized therapy staff! Mom went from being tube fed to swallowing thickened fluids, to a regular diet in about six months. My family, mom’s friends, and I pop in and out of Kindred-Northhaven daily. Personally, I would "guesstimate" that I have entered the doors of Northhaven 2500+ times since 2004. I rate it 4 out of 5 only because I don't believe there is perfection 100% of the time in ANY facility! I wouldn’t achieve a 5 if I were able to care for her in my own home. I know the names of the dedicated staff and they know mine, a few come and go as with any organization but MANY were there when I arrived in 2004 and well before that. We communicate with the staff and doctor(s) when we have concerns; they also schedule regular patient care meetings. The staff and management make every effort to adjust care as needed. As a longtime caregiver, I have resolved that there is no shame in getting the best support for your loved one AND you. The only shame would be to place them and not regularly visit their loved ones! Our prayer is that she becomes able to walk again and come home. Until then, our mother is being treated by a team of around-the-clock caregivers, friends, and family.
2710 Byington Solway RdKnoxville, TN 37931
From Business: Karns High School, located in Knoxville, Tenn., offers a wide variety of educational and co-curricular programs to students in grades nine through 12. The school ha…
Showing1-20 of 20results
I have been a resident at Kindred Nursing and Rehabilitation-Northhaven since 2012. I believe that the interaction between staff and patients here is warm and respectful and that residents are well taken care of. I believe that the facility could be more accommodating to residents' religious preferences and I would like to be able to participate in more activities outside of the facility. Aides sometimes do not answer call lights as quickly as I would like and I feel that there are fewer staff than there should be to accommodate the number of residents. The building is a comfortable place to live and is clean. The facility does not have an odor like most nursing homes I have visited and I believe the housekeeping staff does a great job. The doctor and nursing staff take good care of me and make sure that I get the care I need even if that means referring me to my primary care physician outside of the facility. Staff assist me with meals, which means a lot to me since I have Parkinson's Disease and have difficulty on occasion. The residents here are able to participate in resident council where we can bring up any issues we have and try to resolve them. Most recently we brought up the possibility of going on more outings. Staff have told me they are working on it, but they have told me that for a long time. My main complaint has been getting to see the dentist who comes to the facility only every three months to see patients. I have had no other problems with doctor appointments or transportation thought. Overall, I have enjoyed my time at the facility, but I do feel that it has faults that need to be addressed.
Dr. DeWeese is caring, listens well and works with his patients. He is relational -I guess that would be "has a good bedside manner"- and our daughter, who prefers not to deal with doctors, feels that he listens to her, digs for the cause of the problem, doesn't just want to treat her symptoms but wants to help get to the root of the problem. In her words- "If I have to go back to a doctor, it will be him." As the mom, I felt he listened well to my daughter and made me feel at ease enough to ask lots of questions about her situation. He also made a call at 6 p.m. on Christmas Eve to check in with my father-in-law who had had some tests done a few days before to find out how he was feeling. Both he and my mother-in-law have expressed their pleasure with him. The office gals are very helpful and polite and the nurses are efficient and helpful also. For doctor's visits, they are really great.