I think that the staff definitely needs to work on their friendliness (on the phone as well as at the office), if you need a good quality car with in-house financing (even with severe credit issues), I can only but recommend them! The interest rate is gonna be a bit higher (or extremely high as in my case), but I have a very good and reliable car, the staff has always been willing to help me in a professional manner. The cars also are reasonably priced (well within or under Blue Book Retail Value). If they can work on their friendliness overall, and i mean sales people at the car lots, as well as the vantage finance people at the office, they could not be beat! Overall I give them 4 stars with the hope they read this and with a slight little chance even try to make me (and all others) a happier customer.
Showing1-22 of 22results
RAYMOND AND CHRIS DESERVE MORE THAN 5 STARS. MY NAME IS ANGELA A, I OWN A 1986 VOLVO SEDAN. SATURDAY, STARTER WENT OUT, I HAD NO IDEA WHO TO CALL, I JUST STARED SEARCHING THE WEB AND FOUND PROTECH AUTOMOTIVE'S KNOXVILLE, TN WEB SIGHT, CALLED AND IMMEDIATELY I WAS MADE TO FEEL EVERYTHING WAS GONNA OKAY. AND SURE ENOUGH IT WAS. MY CAR WAS HANDLED PROFESSIONALLY AND I WAS TREATED WITH KINDNESS AND RESPECT. DON'T SEE THAT VERY OFTEN ANYMORE. I WOULD RECOMMEND PROTECH AUTOMOTIVE TO ANYONE WHO HAS A VEHICLE. THESE GUYS ARE THE GREATEST I'VE EVER EXPERIENCED. THE PRICE WAS AMAZING FOR THE WORK DONE. I WILL ALWAYS CALL THEM TO WORK ON MY CAR.
Protech repaired my peeling, chipping spoiler on my Nissan Altima in an extremely timely and professional manner. Chris, at Protech, was helpful and polite, and all the other maintenence guys were just the same. I dropped my spoiler off at 4:30 on a Thursday evening and Chris called at 4 the next afternoon to say it was complete. I had my spoiler picked up, mounted, and paid for by 4:30! And for the icing on the cake, he charged me $150 less than a competing shop had quoted me. THANKS PROTECH!! I will be recommending you guys in the future!