We went there to get my daugter's hair washed. Since she injured her hand ,I could see that in was in need of a good washing. We got there, checked in, there were two people in line in front of us. When one hairdresser was done she left and did not return. Then when the next two were done they took the the clients in line in front of us. The next one that was done went to the back for five minutes or so then reappeared smelling like smoke. She then called my daughters name and my daughter went to the counter, she then turned around and walked back to the wash bay, while my daughter was still standing there. No ""Hi how ya doing come on back or nothing"" When she realized she left her patron at the counter she came back and said ""come on"" with an attitude! My daughter was in the wash bay for less than three minutes, then to the chair where her hair was combed for less than sixty seconds. I paid the bill and left a tip, but did not look at my daughters hair till on the way home and it was still dry in some places where it was not washed at all. I'm just upset that we had to wait so long, then she smoked before waiting on the clients in line, my child was treated like a second class citizen, and to top it off we did not get what we paid for. What a rip-off I will dispute the charges on my credit card.