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        (541) 884-8196Visit WebsiteMap & Directions1317 E Main StKlamath Falls, OR 97601Write a Review

        More Info

        Glass For Businesses, Homes & Autos.

        General Info
        For over 40 years, Basin Glass & Aluminum has provided professional and reliable glass and window service throughout Klamath Falls, OR and the Southern Oregon areas. From sales to installation and repair, we can tackle all of your business, home or auto glass needs. Basin Glass and Aluminum offers a variety of glass and aluminum products, including: • Store fronts and automatic doors • Door and window repair • Shower and tub enclosures • Vinyl and aluminum windows • Custom mirror and mirror walls • Windshields/chip repair • Cabinet glass and shelves • Fireplace glass • Screens From upgrading baths with custom created glass shower surrounds to replacing windshields, our team offers flawless installation and attention-to-detail. We are an insurance approved company and can help you with any board-up needs after an emergency. We do provide local pickups and delivery service. Call Basin Glass and Aluminum today for a quote on your next project!
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Commercial Glass, Doors, Shower Doors, Board Up Services, Windshields, Glass, Mirrors, Residential Damage Contractors, Auto Glass, Storefronts, Home Glass, Double Pane Glass, Shower Doors, Door Glass, Beveled Glass, Mirrored Glass, Repair, Commercial Glass, Windows, Acrylic & Plastic Glass, Plexiglass, Granite, Mirrors, Residential & Commercial, Vinyl & Aluminum Windows, Industrial Glass.
        Brands
        American Olean
        Payment method
        discover, visa, insurance, amex, mastercard
        Accreditation

        Ccb# 00983

        Other Link

        basinglassandaluminum.com

        Social Links
        Categories
        Home Repair & Maintenance, Altering & Remodeling Contractors, Auto Repair & Service, Building Contractors, Cabinet Makers, Cabinets, Door & Window Screens, Door Repair, Doors, Frames, & Accessories, Fine Art Artists, General Contractors, Glass Blowers, Glass-Auto, Plate, Window, Etc, Home Improvements, Shutters, Windows, Windshield Repair
        Other Information

        Services: Commercial Glass, Doors, Shower Doors, Board Up Services, Windshields, Glass, Mirrors, Residential Damage Contractors

        Reviews

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        KB
        Kirk B.

        12/07/2016

        Overall
        Expertise
        Selection
        Service

        Incredible people who went out of their way to help me. I couldn't find the sealant I needed anywhere in town, they not only had the sealant but were knowledgeable and attentive

        Helpful(0)Flag
        deelee333mac

        06/13/2009

        Overall
        Bad experience..........

        I would not recommend this store to anyone, unless you had a lot of time to kill and did not mind being ignored.

        When we first came in, a very talkative female was chatting away with a customer, mostly just talk about herself. We waited a good 7 minutes until that customer left and believed we would be next.

        To our disbelief, this young woman turned away from us to answer a phone call and proceeded to chat away with the person on the telephone! She said that this phone call had been waiting and they were next and she would get to us.....

        Well I never thought I would see this but there we were....so I expounded on her that her priorities were kind of mixed up here.

        Any good business person knows that you do not keep a live customer waiting while you answer someones questions on the phone. She should have told the phone person they should call back or wait on Hold while she dealt with the actual customer standing in front of her. You ALWAYS deal with the live customer first......telephone inquiries should wait on hold or call back.

        The moral of this story??? A bird in hand is worth two in the bush.....

        We left angrily and went to another Glass company where we were waited on almost immediately and tended to and treated very well...almost like they were glad to have us as customers.

        So, I would not recommend this Basin Glass outfit to anyone...even if they straightened out the priorities of their rude emplolyees.

        I would tell everyone to go to Cook's Glass instead.....................which we will from now on.

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        Details

        Phone: (541) 884-8196

        Address: 1317 E Main St, Klamath Falls, OR 97601

        Website: basinglassandaluminum.com