I took my 2010 Ford focus to All Transmission World in Kissimmee,FL. I was waited on my Joe M. Which is the manager of this location. Joe was very kind when we spoke on the phone. Being a women I am not very good at idenifying the issues with my vehicle. Joe kindly offered to have my vehicle towed free of charge to his shop to avoid further damage to the vehicle when we arrived at the shop I asked him if it would be possible that we take a ride so I could specifically show him the noises I had been hearing. After accompanying me on a drive to hear the noises how was confident that he knew what was wrong with my car. As date would have it my husband was stuck at work an could not get to me to bring me home Joe offered to give me a ride all the way back to my house. The next day my husband came In an spoke with joe about the price which was beyond reasonable for the kind of work that needed to be done, my husband requested to see what was wrong with the car an joe gladly showed him. Joe is a very nice an honest man. When it was all said an done it wound up being a little less expensive then the original estimate. I stand behind Joe at All Transmission world 100%. Im not sure of the other branches they have but this one is great!Joe also made me and my husband aware of the lifetime warranty that they offer an we purchased that as well. If you want an honest,educated,an well run establishment to fix your vehicle call Joe! THANKS JOE. J_jo
HOLD EVERYTHING! Drove up to Orlando from Miami with my family for a weekend of holiday fun, But it was spoiled early by an alternator that decided to quit on me at the wrong “Frekin” time. I was so upset at the situation but accepted the fact that it can happen to any car at any time. Luckily my van died as I was coasting its last into the parking lot, went inside to explain to the situation to Charles. He then compassionately understood I was stranded coming from Miami, and when he saw I was not lying about being there on a weekend trip with mom, wife, and my 2yr old daughter, He proceeded to inform his staff to drop what they were doing and put my van in the bay to replace that “Quitting” alternator. I am so absolutely grateful for that generous, kind, and caring way we were taken care of. Also his staff of technicians. Old World style care, friendly, informative, respectful, can I say Carlos and his other co associate were amazing , so nice, “ Gracias Elmanito”. May the new year bring peace, joy, prosperity, and love, to all of you. You guys are truly great. With total sincerity, BILL A . From Miami.
I took my vehicle to Charles to diagnose a transmission issue. Went a month with intermittent check engine light coming on and off. Charles was thorough with his diagnosis, explained the problem in a manner that I could understand (and not a lot of mechanic mumbo jumbo). He was honest /upfront with his pricing and professional. He kept up great communication with me so that I had updates on the repair and had a firm timeline when I would get my vehicle back. 3 weeks after the repair and my car is running smoother than ever before. I highly recommend Charles and his staff for any transmission repairs that you may need. A+