The staff at FF are nothing short of exemplary. I was fresh off the turnip truck, but as soon as I walked in, it was like a second homecoming. I came in as blind as a bat on my first handgun purchase, but Kimber stayed with me for a solid hour combing through their impressive offerings and helping me weigh my options, until I ultimately settled on a Glock 17! It's my everyday carry gun now. The manager on Duty -- Brad I think was his name -- was an absolute hoot. He stayed with me during the transaction and gabbed about everything from Obama to AK-47s. Their range is state-of-the-art, too; and I'm just disappointed I misplaced the free session vouchers they gave me, but I did get to try it out when I took my carry course there, and it's fantastic. The only gripe I have is that they wouldn't let me shoot my SKS there. It later came to my attention that their backstop is not rated for 7.62 caliber rounds, so I can't really begrudge them for that...they're just doing their jobs. Gun store's have garnered an unfair stigma for quite some time,and to the uninitiated it can be downright daunting. Rest assured, though, the good folks at Frontier Firearms are some of the friendliest, most down-home folks this side of the Mason-Dixon Line!!