Horrible experience! Looking for a Shield 9mm since my 2012 birthday. On 2 waiting lists back in Michigan for 10 months now. Stopped at Frontier Firearms while visiting this weekend. They had a 9 they originally thought had sold the day before! The deal included FF sending the pistol to my FFL in Michigan. I was very excited! Contacts were made, paperwork was in process, and then over an hour later, the owner got inv... view moreWas this review helpful?Yes No|Flag Abuse
Frontier FirearmsAdd to mybook
- Mon 10am-7pm, Tue 10am-7am, Wed-Fri 10am-7pm, Sat 9am-6pm, Sun 1am-5pm, Open 7 Days
- Extra Phones:
Indoor Range: (865) 270-7004
- Payment method:
- all major credit cards, amex, carte blanche, check, debit, discover, financing available, mastercard, travelers checks, visa
Frontier Firearms LLC
Frontier Firearms Family Shooting Center
- Rifle & Pistol Ranges, Guns & Gunsmiths, Sporting Goods
The staff at FF are nothing short of exemplary. I was fresh off the turnip truck, but as soon as I walked in, it was like a second homecoming. I came in as blind as a bat on my first handgun purchase, but Kimber stayed with me for a solid hour combing through their impressive offerings and helping me weigh my options, until I ultimately settled on a Glock 17! It's my everyday carry gun now. The manager on Duty -- Bra... view moreWas this review helpful?Yes No|Flag Abuse
Been awhile since I have felt this unimportant as a customer. Bought a Christmas gift certificate for my dad over the phone. My cc got charged right away, of course, but the certificate never came....after the first of the year, I called and finally got in touch with the owner, who couldn't offer an explanation and said that if I'd give my word that I wouldn't use the extra one, if it came, that he'd mail me another... view moreWas this review helpful?Yes No|Flag Abuse
This store has such an amazing selection of weapons combined with an honest staff. The only problem is the lady that works the front counter. I had been in the store before looking at the same gun over and over. I walked in recently and as a young man behind the counter went to hand me the gun the lady yelled stop as if I were running out the door with the gun just to have him check my I.D. all in all though the othe... view moreWas this review helpful?Yes(1) No|Flag Abuse
Fear KAOS0218, We are sorry that you had a negative experience and we very much appreciate the positive review. We have racked our brains trying to recall the incident you mention and can't. However, there are times when we do ask for ID before handing a handgun across the counter. If an customer looks less than 21 years of age, we ask for ID. For you see in most circumstances it is against Federal law for us to hand anyone under the age of 21 a pistol or revolver (its 18 for long guns) Perhaps you appear youthful and our sales lady mistook you to be younger than you are. The only other scenario I can imagine is if the salesperson was about to hand you a firearm without first making sure it was unloaded (clearing it). However, this would not explain why she asked for your id (is there any chance she thought you hot and wanted a date? LOL! just kidding). In any case, please come back and I'll give you a free shooting range pass!
I have bought a lot of firearms from these guys and girl, they are very good at answering questions and they always answer them correct, they know their stuff. I don't drop a perfect 5 star because they can be a little grouchy and sometimes leave you feeling not so important. But that is only occasionally and not enough to stop me from shopping there. They also have a huge selection, small building but a lot of st... view moreWas this review helpful?Yes No|Flag Abuse
Dear Honesty Counts, We are really working on that grouchy thing! Now that we are finally in our new store and have the range operational a lot of the stress is off. But please, if ever we seem grouchy understand it is because we are tired or have too much stress (thankfully now that we have the range we can shoot off a bit of the stress!) On your future visits let us know if you feel we are being anything less that courteous or friendly. Speaking of stress please come down and shoot with us in our new range.