Holston Valley Medical Center
- General Info:
- Holston Valley Medical Center, a part of Wellmont Health System, houses one of Tennessee's only six Level I trauma centers-equipped to care for the most critically injured patients with a Level III neonatal intensive care unit.
Husband with to ER in extreme pain from surgery performed at Holston just a few days prior. He was also taking meds so was not in his completely right mind at the time. They hit us with an ER charge for "Smoking Cessation Counseling". WTF? Someone stuck their head in the door & told him to quit smoking?! He hardly remembers the ER visit, much less being counseled about his smoking habits. Unbelievable! Insurance says it's a bogus charge & will not pay. They apparently saw a patient who wasn't thinking straight & decided to slam us with whatever charges they could dream up. Wellmost Health System will not get another DIME of our insurance or our money. Avoid them at all costs! Go to Johnson City.
Avoid Holston Valley Medical Center if at all possible. I went to the emergency room with a possible miscarriage. I was parked in a room for almost seven hours, never saw a doctor at all, and sent home with two sheets of paper. I was told to call the Doctor the next day that was listed on one of the pieces of paper. The phone number was wrong and I had to track down this doctor myself. When I found the phone number, I had to leave a message and no one called back. Meanwhile, I was still cramping and spotting, my baby dying inside me. No sense of urgency from any of the staff, no sense of caring that I was losing my child. I suppose since the pregancy was ending, there would be no more billing for labor and delivery. No pregnancy - no money. Here are your two pieces of paper - Gimme Five on the survey!