Awesome store and customer service. We dealt with the sales manager when we went in and after we explained what we wanted. We were looking for a bed, chest and night stand. After he worked up what we wanted he introduced us to a salesman to finish the deal and write it up. We never really looked at the receipt we just paid and left. When they delivered the items, the night stand was not there. After checking they never added the stand. When I called the sales manager about it not being on the invoice, he remembered us and what we wanted. He took care of ordering us a night stand at no cost to us. He said he knew we asked for it but it never got added. I was not expecting them to pay for it. AWESOME CUSTOMER SERVICE.
My husband and I had a wonderful experience with Ashley Furniture. We were in the process of building a house and we were able to put our furniture in layaway and pay on it as they finished the construction. We also got behind on construction and Ashley Furniture held our furniture without a hassle or extra fees. I would definitely use them again and recommend to family and friends.
Love this store!! Drove from Pikeville , KY just to purchase a sofa with this establishment! The fantastic service and attention to detail from the Sales staff is what sets this store apart from all the others!! Makes you feel like part of the family. I would reccommendation this store over all the rest in the area!!