My experience with 3 vehicles over the course of 2 years is excellent. Fast, professional service, they diagnosed and fixed the problem. Mostly the estimated price is the pick-up price, but, they do call before doing unauthorized work. My '93 Toyota with 300k miles was overheating and they found a sensor wire grounding out. Whew! That was a hard one to diagnose but they stayed with it and charged the agreed upon $97 . A.J. explained everything and Sue gave me a short ride home. This is one of Kingman's best family run shops.