I live in Oklahoma and was in Michigan visiting family.National Car Rental by far had the best customer service. They rented me a new car, without a bunch of hassle,I had roudtrip Train tickets and a debit card. They were awesome.We always go to National for our rentals because we get great cars,and no hassle.Vacationed in Tuscon,Az and rented National car rental there,we got the same service.I won't rent from any other company.
Repeat customer who continually has great service at this location. This time I was given a free luxury upgrade much to my surprise. The only thing I would improve is to have the interior cleaned a little better. And I love that they have an after-hours key drop box that allows me to drop it off after they are closed but before the next day without being charged extra.
Great customer service. Enterprise picked me up and took me back to the dealer where my car was being repaired. I do have one concern, I drive a Linclon and try to maintain cleanliness because I have a Lincoln. The Lincoln that enterprise gave me was very dirty. Enterprise needs to keep the luxury cars especially nice. Otherwise good.